Glacial Star Group is pleased to announce the opening of its first Nationally Licensed Collection Franchise based out of the hot seat of domestic collections, Buffalo, New York.  After a year of planning, marketing and reviewing hundreds of applications Glacial Star Group has signed its first franchise. The Buffalo agency is a well oiled machine lead by a team of nationally recognized industry experts.

Glacial Star Group Buffalo is lead by Christian Brzostowicz and Marcella Frank, whom combined, bring over 30 years of collection experience to us. They have managed agencies and debt buying institutions with thousands of employees and millions of dollars under management.  According to CEO Daria Teller these CE’s or Collection Entrepreneurs as we call them clearly stood out from all of our current applicants. They have the expertise, the industry contacts and most of all the want to succeed.  The road for Christian and Marcella, and their relation with Glacial Star Group began when they started collecting as a national exchange. It become clear immediately that they needed to run their own operation as they exceeded Glacial Star Groups expectations and their clients began clamoring for their services.

The franchise model is a model developed by Glacial Star Group with infrastructure, support and software provided by ICEware. This synergy enables CE’s to get a national agency with office’s around the country or around the world up and running in as little as five days.  This is unheard of in the industry that is plagued by out dated client server technologies and massive hardware based predictive dialers. It’s true; Glacial Star Group can have you up and running in less than a week. This amazing time contraction is accomplished through ICEware’s zero footprint browser based technology and integrated dialer. All you need is a browser and you are up and running with one of the most scalable intuitive collection systems ever created.

Glacial Star Group and its outsource software, IT support, and customer service company ICEware have seen tremendous interest in both the ICEware hosted services and Glacial Star Group Franchise. We expect 2009 to be an incredible year for the collection industry and a huge opportunity for those individuals who have been displaced by these tough economic times and find themselves without a position in an industry that they helped build. 

The Glacial Star Group Franchise will be limited to 10 Collection Agencies for 2009. The Glacial Star Group Franchise is the perfect vehicle for those CE’s that have the industry knowledge but don’t have the up to $250,000 to start their own agency. New agencies need: collection software, licenses, predictive dialer, a phone system and a proven operational process just to get started.  Glacial Star Group wants to make it easy for entrepreneurs to start their own agency. Glacial Star Group Franchise is founded under one core ideology, your success is based on Glacial Star Group supporting your vision. Please contact Tom Flores VP of Franchise Development at 866.927.0806 for more information. Happy New Year from Glacial Star Group and ICEware hosted services.


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