Free registration is required to access these resources. Login or Register.

Premium compliance products are also available in the insideARM Store

Stephanie Eidelman

Stephanie Eidelman

CEO at insideARM

Small Logo


Contact Information


Stephanie Eidelman is CEO of The iA Institute, a digital media company that specializes in providing context, insight, and practical information to the complex debt industry. She has grown the company from its beginning as publisher of a daily newsletter (insideARM) to one that influences the industry at the highest level. 

In addition to publishing, the iA Institute runs the Compliance Professionals Forum (, a membership organization that provides context and practical support for day-to-day compliance challenges), and manages the Consumer Relations Consortium (, an extremely active group of nearly 30 larger market participants who discuss evolving practices, and regularly engage with consumer advocates and regulators to affect industry rulemaking). More at

Posts Authored 217


CFPB Touts Innovation, But Not in Debt Collection

Best Places to Work 2015 Logo

insideARM Announces 2016 Best Places to Work in Collections


How Will Arrests in Mumbai IRS Tax Collection Scam Affect Legitimate IRS Collection Contract?


Treasury Department Moves to Hire More PCAs for Non-Tax Debts

AdobeStock payday loan

FTC Wins Largest Ever Litigated Judgment -- $1.3 Billion


Why Debt Collectors Should Take Notice of IBM’s Acquisition of Promontory


LendUp Feels Growing Pains As CFPB Orders Payment for Misleading Practices

Midwest Compliance Symposium - Lemberg and Bedard - photo by Stephanie Eidelman

Sergei Lemberg Shares His Tips and Strategies With Creditors at Compliance Symposium


New York Proposes Extensive Data Security Regs for Financial Services Companies, Begins 45-Day Comment Period


5th Circuit Rules Against Collector For Not Making Disclosures in Time-Barred Debt Case


VoApps and InterProse Announce Integration Partnership


Delta Outsource Group, Inc. Teams Up With KidSmart


Former Regulator Accuses CFPB of Targeting the Biggest Companies and Imposing "The Maximum Fines They Can Afford to Pay”


Massachusetts Jumps into the Active Debt Collection Regulation Pool


GAO Report Says CFPB Small Business Panels Could Be More Effective


FDCPA Safe Harbor Buried within CFPB Mortgage Rules


Illinois Governor Bruce Rauner Nixes Bill Connected to His Former Business Life in Debt Collection


insideARM Perspective on CFPB Outline of Proposed Rules – Litigation and Time-Barred Disclosures


CFPB's Consumer Response Proposes New Consumer Feedback Survey


insideARM Perspective on CFPB Outline of Proposed Debt Collection Rules – Communication Part 2