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Patrick Lunsford

Editor
insideARM.com

Patrick is the senior editor of insideARM.com. Patrick edits the ARM insider and all content appearing on insideARM. His work has appeared in numerous industry trade publications. Since 2002, he has covered or broken nearly every major news story impacting the accounts receivable management industry for insideARM.com. Previously, he was at finance research and consulting firm Corporate Executive Board after initially working in publishing out of college. Patrick holds a Bachelor of Business Administration degree from the University of Georgia, the flagship school of his home state. He currently lives in Silver Spring, Maryland with his wife and two daughters.

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Recent Posts

lawsuit

State Legislature Committee to Consider Strict Debt Buyer Bill After Industry Input

A committee in the Oregon House of Representatives next week will consider a bill that could place extensive new requirements on debt buyers that file collection lawsuits against consumers. In a public hearing late last month, debt buyers expressed opposition to the bill as introduced noting “this legislation has very significant problems.”

Student Loan Debt

Judge Sides with Government in Student Loan Debt Collection Contract Dispute Ruling

A judge in the U.S. Court of Federal Claims Tuesday dismissed a complaint against the Department of Education brought by student loan debt collection contractors that disagreed with the agency’s decision to end its relationship with some collectors while expanding its business with others. But the decision was narrow and is likely to be appealed, with additional questions needing an answer before the matter is finally settled.

cyber-security

FTC’s Settlement with Two Debt Portfolio Brokers a Continuation of a Trend in ARM Industry

The FTC Monday announced that it has reached final settlements with two debt portfolio brokers for disclosing too much personal information about debtors in online postings marketing their portfolios for sale. The FTC announced the cases last year, and today’s announcement highlighted new security requirements for the brokers going forward.

closed-business

FTC and State AG Team Up on Fake Debt Collection Agency in Illinois

The FTC and the Illinois Attorney General’s Office announced Friday that they have obtained a court order temporarily halting a fake debt collection scam located in a suburb of Chicago. The defendants are charged with illegally using threats and intimidation tactics to coerce consumers to pay payday loan debts they either did not owe, or did not owe to the defendants.

CFPB_2tone_Horiz_RGB

CFPB Sues Debt Collectors and their Technology Vendors in Chilling Enforcement Action

A lawsuit filed late last month by the Consumer Financial Protection Bureau (CFPB) accuses a network of companies of engaging in sham collection operations targeting “phantom” debts. But the action also names a number of legitimate payment processors and a voice broadcasting service as defendants for “enabling” the debt collectors in their scheme.