John Rossman
Moss & Barnett, P.A.
John K. Rossman is a shareholder and Chair of the Creditors' Remedies Practice Group at Moss & Barnett, P.A. Mr. Rossman is a nationally acclaimed authority on the Fair Debt Collection Practices Act and the labyrinth of laws that impact the debt industry. He is a counselor and advisor to national and international companies and noted for his intelligent, creative and successful representation of collection agencies, debt buyers, creditors and fellow attorneys in cases across the country.
Recent Posts
PODCAST: Is it Illegal to Record Collection Calls?
Attorneys John Rossman and Mike Poncin examine the state laws and recent cases, including class actions, involving the recording of debt collection calls.
How to Collect on Time-Barred Debt
A recent $2.5 million settlement between a debt buyer and the FTC arising from complaints about collections on time-barred debts sent shock waves through the industry. The proposed settlement also raised new questions about the dangers associated with collecting time-barred debt.
Time-barred accounts (those that are past the statute of limitations) are ticking bombs that, if mishandled, will damage or destroy a collection business. However, like nearly any type of debt collection account, deft strategies can be implemented to collect these accounts in certain states and within the boundaries of the law.
Collection Letter Mass Mailing Errors and Other Crisis Responses
Addressing errors and other mistakes are a part of doing business in any industry. But for debt collection agencies and other ARM firms, which are the frequent targets of consumer lawsuits, errors can be extremely costly and even elevated to a full crisis if the error is large enough in scope.
Debt Collector Strategies for Responding to a Consumer Attorney
At some point, every collection agency is going to get contacted by a consumer attorney. Maybe there is a lawsuit in the works, maybe not. But it is important that all collectors and managers know how to respond.
Top Reasons Why Consumers Sue Debt Collectors
Lawsuits filed by consumers against debt collection agencies are on the rise. Everyone knows that. But why are suits on the rise? And is that a question that even has an answer?
Compliance with FTC Policy Causes FDCPA Class Action Lawsuit
The FTC recently issued a statement in which it provided guidance on the collection of a decedent’s obligations. Unfortunately, one debt collector’s attempts to collect debts in compliance with the FTC statement were recently met with a class action lawsuit apparently asserting that the FTC guidelines violate the FDCPA.
The Most Overlooked Collection Letter Violation
There have been a couple of very interesting court rulings this year in matters impacting the ARM industry. And at least one of them has the potential to completely change the game for collectors.
Three Strategies for Debt Collectors Defending FDCPA Class Actions
With class action FDCPA cases against collectors on the rise, debt collection agencies need to know how to mount an effective defense to these cases.
Six Strategies for Debt Collection Voice Message Compliance
A careful study of the recent Foti line of cases reveal six distinct strategies the collection industry can implement to avoid liability while leaving phone messages.
Solving the Foti Phone Message Conundrum
Listen to attorneys John Rossman and Mike Poncin discuss solutions for collection agencies leaving phone messages including the commonly used “there will be a five second pause” workaround message and other Foti-related matters.