3 Compliance Myths about Email for Digital Debt Collections/Recovery

More companies in collections / recovery should be using email as a key consumer communication channel. The reasons are clear. 50% of consumers prefer to receive communication from brands via email, plus email is a cost-effective way to contact consumers, whether it's used in lieu of a letter or a phone call. So, why aren't more companies in recovery / collections using email as a major contributor to their digital debt collection consumer contact strategy?

Read the Whole Story »

Ron Yarmo Retires from Harvest Strategy Group

DENVER, Colo.  -- Harvest Strategy Group, Inc. (Harvest) today announced that Rob Yarmo, the company’s Executive Vice President, has retired effective April 1, 2022. Yarmo served in this role for more than 10 years, since October 2011, and oversaw the company’s sales and business development. Jamie Welsh, Harvest’s Vice President of Business Development since 2019, has assumed Rob’s responsibilities.

Read the Whole Story »

CFPB Issues Report on Credit Card Late Fees

The CFPB has issued a report titled “Credit card late fees” that discusses the consumer impact of late fees by card type, credit score, and geography, and market reliance on late fees.  (Late fees are also among the fees at which the CFPB has taken aim in its “junk fees” initiative.)  Following a pattern established under former Director Cordray, the CFPB used relatively neutral language in its report and more judgmental language in Director Chopra’s comments contained in the Bureau’s press release.

Read the Whole Story »

AIS Announces Hiring of Former Director of United States Trustee Program

HOUSTON, TX -- AIS, a Texas-based FinTech and leading provider of technology- driven default servicing solutions, today announced the hiring of Cliff White as Managing Director, Bankruptcy Compliance.

Read the Whole Story »

TransUnion Enhances Decisioning Solutions through Partner Program Expansion

Chicago, Ill. -- As the global economy shifts and consumer credit markets evolve, credit decisioning requirements have become even more complex and customized. To better address the rapidly evolving needs and priorities of financial institutions, TransUnion (NYSE: TRU) announced today an expansion of its go-to-market strategy for decisioning solutions by including leading decisioning platforms within its global Strategic Alliance Distribution Partner Program.

Read the Whole Story »

Numeracle Extends Branded Calling Across Full Provider Network

MCLEAN, Va.-- Numeracle™ Inc., the pioneer of Verified Identity™ for communications, today announced its ability to collaborate across all major branding solution providers to offer branded calling to Verified Identities as an extension of its existing Entity Identity Management™ (EIM) platform.

Read the Whole Story »

Data Matters: How to Build the Foundation of your Data Stewardship & Security Programs - Session 1: The Basics

27 April 2022 at 02:00 p.m.

We have access to more data than ever in the collections space, but how do we know we’re using it to our advantage? How are we keeping it safe? This webinar series will address how to build a data stewardship program, why data standards are important, and how to keep your data secure, both internally and when you share it with a vendor.

Event Details »

Free Reports and Webinars

from insideARM.com

» [On-Demand] A Complete Guide to Risk and Gap Assessments

» Keep Up With Compliance Regulations

» Payment Processing Fees, No-fee-to-biller Solutions & Compliance Risk - A Short Guide

» When Every Call, Text, and Email Counts

» Collections of the Future - Changing Your Debt Collections Program with the Changing Times

» How the Pandemic Impacted Consumer Behavior and How Those Changes will Impact Your Operations, Session 3: Adapting and Planning Ahead

View all Free Reports and Webinars