Reach Consumers More Efficiently While Complying with Regulation F
Regulation F from the Consumer Financial Protection Bureau (CFPB) and the “seven-in-seven rule” have made collectors’ efforts to reach consumers even more challenging.
To address this, collectors must optimize their efforts with an intelligent omnichannel contact strategy and phone behavior intelligence.
Knowing when consumers use their phones allows for a more strategic approach to the seven-in-seven rule. Certain days may warrant multiple calls, at the right times and on the right days, while other days may only warrant texts or emails.
This intelligent omnichannel approach complies with both the spirit and word of Regulation F, improves RPC rates, and allows for faster contact than competitors that fail to adapt.
Download the report to learn how to make each call, text, and email count under Regulation F.