As a general rule, insideARM does not write stories that could be considered “infomercials” for a product or service. Today we are making a bit of a U-Turn on that policy. But, recent events in Houston are a good reason for the temporary shift in policy.
The written and video accounts of the impact of Hurricane Harvey have been quite dramatic. Anyone who doesn’t have some sympathetic feelings for residents of Houston and the surrounding area probably needs to be checked for a pulse. The damage to the residents is life changing and horrific. Meanwhile, we see things like this from the Federal Trade Commission, warning people of a flood insurance scam. The IRS also issued this alert regarding fake charity scams relating to Hurricane Harvey. We can only say, scams like these are dispicable.
This brings us to a timely discussion about a new company in the call center space. The company is called ContactRelief, LLC. The officers at ContactRelief are seasoned contact center operators, having recently retired from United Recovery Systems (URS), a highly-regarded collection agency based in Houston.
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