Phoenix, Arizona – Empereon-Constar, a leading provider of comprehensive contact center solutions that span the entire lifecycle of a consumer account, announced today plans to open a new nearshore facility in Baja. This expansion allows Empereon-Constar to accommodate current and future client growth needs while delivering a strategic advantage to clients requesting a nearshore option.
“The opening of our Baja contact center strengthens our service offerings to current clients and also allows us to expand into new markets,” said Travis Bowley, CEO of Empereon-Constar. “Additionally, it demonstrates our ongoing commitment to providing innovative, high quality, cost competitive global solutions on behalf of our clients.”
Located just minutes from San Diego, California, the Baja facility will be under Empereon-Constar’s direct management, offering clients a seamless extension of our existing operation with all the advantages of a cost effective nearshore contact center. The center features a world-class IT infrastructure and well-educated agents who are fluently bilingual, fully bicultural, and highly skilled. Empereon–Constar plans to open the center with new business in Q4 2015.
View this content by subscribing
Please register to unlock this content
I already have an account. Log in
