Sam has 10 years experience in financial services with GE Money UKU across a broad range of areas, including risk management, internal audit and debt collection.
Reporting to Director of Compliance Bob Collins, Sam will be responsible for the day-to-day management of the company’s dedicated quality monitoring and internal audit units, which are responsible for ensuring that Lowell operates within all relevant industry regulations and guidelines, and that the company and its staff adhere to all internal procedures.
Commenting on her appointment, Bob Collins said: “Sam’s broad experience in financial services and in particular her involvement in enterprise risk management will stand her in good stead as she has a key role to play in ensuring Lowell maintains the highest operating standards in the business.”
Formed in 2004 with backing from a private equity fund managed by Cabot Square Capital, Lowell Group is a specialist debt purchasing company. Lowell Group buys consumer debts from a range of blue-chip organisations and then manages the recovery of those debts, working closely with debtors to help them resolve their financial difficulties and pay off what they owe.
In April 2008 Lowell Group was acquired by Exponent Private Equity and existing management for an undisclosed value.
For the year ending 31st August 2008 Lowell Group reported an EBITDA of £20.6m on a collections turnover of £75.5m. The business employs more than 300 people at its state-of-the art HQ and customer contact centre in Leeds.