Why is Hospital Corporation of America (HCA), one of the nation’s largest healthcare provider chains, so successful? The New York Times waded in and found that by focusing on the emergency room revenue cycle — revising coding procedures and collecting up front for non-emergency emergency room visits — the company increased its overall revenues and margins significantly.
The Times story, which weighs in at more than 4,000 words, traces HCA’s formation, its early struggles and indiscretions, and examines the reasons behind its impressive growth and margins over the last several years. Today HCA is a chain of 163 hospitals and more than 100 surgery centers generating revenues of nearly $35 billion. And much of its success, according to the Times, lies within its patient financial services policies and procedures.
Increased reimbursements
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