Candid Advice on Choosing the Right Dialing Solution

Dave Rudd

Your dialing technology options are confusing. It’s sometimes hard to determine the right dialing solution for your collection agency and clients. Is it a site-premised system? A cloud-based service? Or is a combination site-premised and cloud-based solution—referred to as a Hybrid—what you need?

The recently published white paper “Site-Premised vs. Cloud-Based: A Guide to Choosing the Right Dialer” aims to guide collection agency owners through the maze of considerations when choosing the right dialing solution for their business. (Full disclosure: IAT wrote this white paper. It was a huge task! I stayed as far out of the process as possible. Only after the paper was officially published did I take a look. I was pleased at how non-biased, straightforward and helpful it was.)