PSC Info Group Expands PAYMENTExpress Suite to Feature Automated, Personalized Online Payment Solution

PSC Info Group, a national provider of innovative, technology-enabled solutions and proven revenue acceleration tools to streamline the collection of consumer payments, today introduced a personalized online payment solution as part of its PAYMENTExpress service. The new product accelerates payments and increases collections by utilizing personalized, pre-populated payment websites. Studies have shown that more than 350 percent more payments are made with such personalized tools compared to other web-based payment systems.

According to Joe Greco, CEO of PSC Info Group, “The key to our new capability is packaging and distributing a consumer communication, which contains a personalized URL linking consumers directly to their own customized website. Each site is pre-populated with the consumer’s own account and payment information, creating intrigue, convenience and action. In addition, by taking payments online, PSC clients can automate the labor-intensive posting of payments, improving operational efficiencies and accelerating revenue. Automating this process will improve internal security and eliminate human error associated with manual processing.”

The PAYMENTExpress personalized online payment solution enables users to customize the look of the personalized websites and the payment parameters for each client. The pre-populated websites are easy to use, and average payments are made less than 13 days from the day statements are received. “Experience has shown that 78 percent of end users that log onto such a personalized solution will make a payment – and can do so in less than 60 seconds,” said Greco. Additionally, consumers can easily update their demographic information directly through the website.

The PAYMENTExpress personalized online tool integrates with the client’s existing account, further increasing efficiencies and reducing time-consuming manual payment processing. Funds can be deposited directly through the client’s existing merchant account – or, if the client prefers, through another merchant processor – to speed the receipt of funds. In addition, processing payments online reduces call center costs associated with payment by phone. The personalized solution also enables clients to promote their brand and advertise their service lines to their customers.

For more information on the PAYMENTExpress personalized online payment solution, please contact Mark Snow, PSC’s chief marketing officer, at 610-650-3955 or msnow@pscinfogroup.com.

About PSC Info Group
Headquartered in Valley Forge, Pa., and with additional processing facilities in Reno, Nev., PSC Info Group is a national provider of technology-enabled, integrated multi-channel customer communication solutions that facilitate billing, payments and revenue acceleration. With 30 years of experience, PSC provides a broad range of dynamic information and document distribution services including web delivery, email notification, SMS messaging, automated telephony and highly personalized printing and mailing capabilities that enable clients to increase their cash flow, reduce administrative costs and improve their customers’ experience.