Vertex Acquires US Utility Collection Agency

Vertex Data Science Ltd., a leading international provider of outsourced business services and technology solutions, has announced the acquisition of IEI Financial Services, LLC. Based in Indianapolis, Indiana, IEI will be integrated with Vertex Outsourcing’s organization in North America.

For the past seven years, IEI has been providing BPO customer management and debt collection services to U.S. utility and energy companies. Vertex Outsourcing’s six North American locations will be augmented by IEI’s fully dedicated bilingual contact center in New Mexico, as well as its Midwest operations center in Indianapolis.