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Berta Alicia Bustamante

Contributing Editor at insideARM

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insideARM

Contact Information

Posts Authored

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FDCPA Caselaw Review for March 2018

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Both Sides Await Conference on Cross Motions for Appeal in Third Circuit RICO Case

Are Physician Staffing Companies Killing the Patient Experience and Bottom Line?

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

FDCPA Caselaw Review for February 2018

5 States Make Balance Billing Progress in the First Quarter of 2018

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FDCPA Caselaw Review for January 2018

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TCPA Caselaw Review for January 2018

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Zani v. Rite Aid Helps Define Boundaries of Healthcare Exception to TCPA

Will 2018 Be the Year States Shore Up Balance Billing Legislation?

Getting Millennials to Pay their Balance Medical Bills May Require a Revolution, TransUnion Study Suggests

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TCPA Case Law Review for December 2017

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New Mexico’s Study on Balance Medical Billing Echoes National Concerns

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

FDCPA Caselaw Review for December 2017

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5 Compliance Hot Spots to Consider when Choosing a Patient Finance Vendor

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Integrated Vendor Partnership Helps Hospitals Manage Patient Self-Pay Challenge

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

FDCPA Caselaw Review for November 2017

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Revenue Cycle Leader Profile: Amy Bigbee, McKesson Specialty Health

Revenue Cycle Leader Profile: Peter Troia, Aurora Health Care

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TCPA Case Law Review for September-November 2017

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FDCPA Case Law Review for September and October 2017

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Featured Resources

Learn Why Collection Agencies Must Watch Out [Image by creator  from ]

Voice AI Is Becoming the ARM Industry Standard: Learn Why Collection Agencies Must Watch Out

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Case Central Dispute Management Demo

Whitepaper cover text Seven "Must-Have" Collection Capabilities for 2023 and Why [Image by creator  from ]

Seven “MUST-HAVE” Collection Software Capabilities for 2023

Text Charting the Course and Steering Toward Success: The Collections Industry in 2022 Prepared by Aite Novartica November 2022 [Image by creator  from ]

Charting the Course and Steering Toward Success: The Collections Industry in 2022

Graphic cover with text 2022 Understanding the Modern Consumer Survey Results with TCN logo and graphic of laptop, stars, clouds, email symbol. [Image by creator  from ]

2022 Survey Report: Explore and Understand the Modern Consumer’s Expectations

Graphic of video title Working Smarter Not Harder - Reduce Effort, Uphold Compliance, and Increase Revenue [Image by creator  from ]

How Credit Service Company Used Business Intelligence to Increase Revenue without Increasing Effort

Allsec Technologies Whitepaper cover Empathy: The Soul of the Modern Debt Collection Process with a photo of a man and woman shaking hands [Image by creator  from ]

How an Empathy-First Strategy Can Improve Your KPIs

See all featured resources...

Webinars

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Upcoming

TREND ANALYSIS: Is the Economic Alarm Bell Ringing?

5 April 2023 at 02:00 p.m.

How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]

How to Launch an Omnichannel Collection Strategy

Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]

Breaking Down the CFPB's Opinion on Convenience Fees

Overcoming Communication Barriers to Reach Your Accounts [Image by creator Editor from insideARM]

Overcoming Communication Barriers to Reach Your Accounts

How to Automate Legal Processes to Shrink Regulatory Risk & Increase Recoveries [Image by creator Editor from insideARM]

How to Automate Legal Processes to Shrink Regulatory Risk & Increase Recoveries

The Vendor Management Masterclass III [Image by creator Editor from insideARM]

The Vendor Management Masterclass III

Vendor Management Masterclass: Managing Your Vendors [Image by creator Editor from insideARM]

The Vendor Management Masterclass II

The Vendor Management Masterclass I [Image by creator Editor from insideARM]

The Vendor Management Masterclass I

See all free webinars...

insideARM Career Center

Data Analyst

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Lead Credit Risk Officer - Consumer Credit

CHARLOTTE, NC

Lead Credit Risk Officer - Consumer Credit

WEST DES MOINES, IA

Lead Credit Risk Officer - Consumer Credit

MINNEAPOLIS, MN

Lead Credit Risk Officer - Consumer Credit

WILMINGTON, DE

Lead Credit Risk Officer - Consumer Credit

TEMPE, AZ

Lead Credit Risk Officer - Consumer Credit

Charlotte, NC

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Denver, CO

GCB Sr Relationship Manager - R - Technology Group

Newport Beach, CA

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