CFPB v. WWR Debt Collection Law Firm Suit Goes to Trial

Just about a year ago the Consumer Financial Protection Bureau (CFPB) filed suit against the law firm of Weltman, Weinberg & Reis Co, L.P.A. (WWR) alleging that the firm deceived consumers with misleading calls and letters. The fundamental issue is the fact that there is no formal definition of “meaningful review” of lawsuit documentation – 30 seconds? 5 minutes? 2 hours? This issue is now going to trial.

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Don’t let piles of case-critical paperwork choke your organization

Redacting documents one-by-one or by-hand is fine if your document volume is small. But, if you file documents at any significant volume and you need to redact personally identifiable information (PII), manual redaction means you’re likely paying far too much for an error-prone, risky and tedious process. In this free whitepaper from Surefire, find out how automated redaction can supercharge your processing times, stay compliant and save you money. Click here to download.

News and Opinion

from insideARM.com

» FocusOne Hires Linda Woodward as Vice President of Strategic Accounts

» CFPB v. WWR Debt Collection Law Firm Suit Goes to Trial

» Artificial Intelligence: Can It Help the Collection Industry Connect with Customers Their Way?

» PDCflow Announces Patent on Technology for Secure Payments

» The Intelitech Group™ Expands Consulting Team with the Hiring of Tony Hart and Terry Glidden

» Tom Pahl Returns to CFPB, Will Oversee Debt Collection Rulemaking at Critical Juncture

» Carrier Fined $40M For Delivering False Ring Tones

» A New KG Prime Collaboration Announced by Kaulkin Ginsberg

Artificial Intelligence: Can It Help the Collection Industry Connect with Customers Their Way?

There is growing demand by customers to communicate when and how they want. In a recent study conducted by Interactions, 43% of customers say that talking to a live agent is their least preferred method of communication. You don’t have to look much further than the growing number of young adults all around us to see how most connect with each other, with brands, and with service providers. While young adults are a good group to study, I know many others (like me) who have similar preferences. Although what drives our preferences may be different, our needs are similar. I’m a busy, working mom. When I’m not working, I want to maximize quality time with my family. If I can pay a bill online or get a question answered through chat or email, while also searching Pinterest for a dinner recipe, waiting out piano lessons or fielding homework questions, I’m not only SOLD, I’m also grateful and loyal.

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insideARM Jobs

» Associate General Counsel - ConServe - Rochester, NY

» Student Loan Collector - On-Site Hiring Event, Tuesday, April 24th - Windham Professionals - Elma, NY

» VP Business Development - Executive Alliance - Virtual/Remote, NA

» Regional Sales Representative - Iowa - Credit Mangement Services, Inc - IA

» Human Resources Manager - Medical Data Systems, Inc - Vero Beach, FL

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The One-to-One Appointments Forum

9 July 2018 at 01:00 p.m.

The One-to-One Appointments Forum provides participants with a distinct change of pace from the traditional conference environment. How? By putting formal 45-minute meetings between potential buyers and sellers at the center of the event. 

Event Details »

Free Reports and Webinars

from insideARM.com

» Meeting The Demands Of A Digital Economy Through Mobile Pay Solutions

» 4 Ways A “Smart” Software Platform Can Help Improve Your Collections

» Large Retail Card Servicer “Collects Smarter” Using Digital Strategy

» Don’t let piles of case-critical paperwork choke your organization

» The Growing Role of AI in Consumer Payments

» CFPB’s Newest Rule Highlights a Need for Compliant Payment Processing

View all Free Reports and Webinars