RMAI Presents New DEI Guide, Implementing Diversity Equity Inclusion

SACRAMENTO, Calif. -- RMAI introduces a new guide for the accounts receivables management industry, Implementing Diversity Equity Inclusion Best Practices: RMAI Diversity Equity Inclusion Program Baseline Recommendations. This companion guide to the January 2022 Consumer Financial Protection Bureau (CFPB) Report on Diversity and Inclusion within Financial Services identifies the foundational areas of a Diversity Equity Inclusion (DEI) program, as well as steps RMAI member companies can take to establish and mature their DEI initiatives.

This guide is designed for companies that are building their DEI efforts, as well as those that are refining their well-established DEI programs. The RMAI DEI Task Force prepared this resource to help RMAI member companies implement the CFPB’s best practices and recommendations for organizations based on size. The guide is organized into action items within the following four areas identified in the CFPB Report:

1. Organizational Commitment to Diversity and Inclusion
2. Workforce Profile & Employment Practice
3. Supplier Diversity
4. Practices to Promote Transparency of Organizational Diversity and Inclusion

“DEI is a topic of growing awareness for our members and the larger credit ecosystem,” said RMAI Executive Director Jan Stieger. “This guide is one of several resources providing education to our members in this area. RMAI also offers a DEI Scholarship for our Annual Conference, and DEI education at our events and in our publications. This new guide provides members support for their own DEI programs.”

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The RMAI Board of Directors initiated the Diversity & Inclusion Task Force in 2019 after recognizing the development of D&I initiatives by the Fortune 500 companies. In February 2023, the RMAI Board of Directors reclassified the Task Force as the current Diversity Equity Inclusion Committee. The Committee’s mission is to empower RMAI member companies to create an inclusive culture by delivering rich content and experiences on diversity and inclusion practices that will allow their businesses to thrive.

Find out more and download Implementing Diversity Equity Inclusion Best Practices: RMAI Diversity Equity Inclusion Program Baseline Recommendations.

About RMAI

Receivables Management Association International (RMAI) is a nonprofit trade association representing more than 600 companies that purchase or support the purchase of performing and nonperforming receivables on the secondary market. The RMAI Receivables Management Certification Program is celebrating its 10th anniversary in 2023. Together with RMAI’s Code of Ethics, the Certification Program sets the global standard within the receivables industry due to the rigorous uniform standards of best practice which focus on protecting consumers. More information about RMAI is available at www.rmaintl.org.