SAN ISIDRO, Dominican Republis -- ERC, a global BPO and Collections company, celebrated the official opening of their new 52,500 square-foot facility in the Dominican Republic. ERC executives and new employees held a ribbon-cutting ceremony at the site to mark the historic occasion.
Photo: ERC's President and CEO, Marty Sarim; Vice President, Jose Gonzalez; and Co-Founder and COB, Kirk Moquin, celebrate the opening of ERC's new facility.
“This is another exciting day for our company. Many thought we would never open a second facility here,” said Marty Sarim, ERC's President and CEO. But when the opportunity presented itself, ERC once again bet on the team.
“In my experience in life and business, you got to believe. And when you work with people you believe in, amazing things can happen,” said Kirk Moquin, ERC's Co-Founder and COB.
The state-of-the-art facility is located only a few miles from their current campus and resides in San Isidro Free Trade Park, Santo Domingo's thriving industrial park. Established in 1986, the area has grown to become one of the most modernized and successful free zones in the Caribbean, and is home to 34 multinational companies.
The new employees are excited to join the ERC family and take advantage of the countless amenities available in San Isidro Free Trade Park. Some of the perks include a barber shop and beauty salon, an on-site hospital and cafeteria, 24/7 private security, access to public transportation, and private study rooms for students. ERC employees will even have access to daycare services inside the facility.
ERC is confident that their new location is the perfect place for employees to succeed and grow with the company. “We want to always do right by our employees and make sure they have everything they need to be successful. This new facility accomplishes that,” added Sarim.
ERC is an agile, technology-driven company that provides business process outsourcing (BPO) and account recovery services for Fortune 500 companies. ERC leverages the latest innovations in technology while providing extraordinary workforce resources to deliver unparalleled end-to-end customer experience solutions, making ERC a top performer for its clients. With offices spanning four continents and the best talent in the business, ERC is dedicated to changing the BPO landscape through its continued investment in artificial intelligence and data analysis, and its commitment to creating a highly trained, empowered workforce.