Credit Services of Oregon, Inc., Roseburg, Ore., has received the Pinnacle Award from the Medical-Dental-Hospital Business Associates, announced MDHBA Board Chairman John Boettcher, CPBE, president of BC Services, Inc, Longmont, Colo.

MDHBA’s Pinnacle Award is presented to collection agencies that have received recognition from their clients for their commitment to providing the very best in quality service. Credit Services of Oregon went through a rigorous application process that included detailed documentation on the company and five letters of recommendation from clients in the healthcare industry. Qualifications include, among others: 1) senior management and collector MDHBA certification; 2) industry and civic memberships; 3) professional development; and 4) bonding and insurance.

“Credit Services of Oregon have consistently delivered the highest standard of service,” says Bobbie Eastwood, financial manager, Oregon Surgical Center, Roseburg, Ore. She continues, “Their staff is courteous, efficient, and effective in collecting our past-due accounts. They carry this same courtesy to our patients, which makes their collection efforts very effective.”

Commenting on the award, Boettcher said, “CSO has been a good member and strong supporter of MDHBA and the healthcare collections industry. I’m very pleased to present this award to the company and all of its employees, including MDHBA members Mary Inscore, CSO’s president and CEO, and Duane Erickson, CPBE, marketing director.”

Medical-Dental-Hospital Business Associates is a nationwide network of independent businesses that provide accounts receivable management services and products to the healthcare industry. Formed in 1939, MDHBA and its members set a tone of collaboration and continuous improvement within the demanding and competitive world of healthcare financial services.


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