PR - The Affiliated Group Becomes an ACA-Certified Collection Agency

ACA International (ACA) announced that The Affiliated Group (TAG) of Rochester, Minn., successfully completed the process to become a certified agency through the ACA Professional Practices Management System (PPMS) program. ACA International is the world’s largest international trade association for debt collection companies.

To become certified through ACA’s PPMS program, a collection agency must complete a rigorous application and audit process.  Certified agencies must meet program requirements including developing an individualized professional practices system of management for their agency, creating supporting documents such as a company manual and submitting specific business records to an independent auditor to assure compliance with the program’s high standards for collection agency operations.  Periodic audits are conducted for an agency to maintain their certified status.

TAG has been in business since 1923 and is located in Rochester, Minn.  The company has been owned by Mark Neeb, President/CEO, and Paul Skovbroten, Vice President/General Manager, since 1996 and is a full service accounts receivable management firm employing over 100 people.