Best Places to Work
Winners Announced for Best Places to Work in Collections 2011!
The winners in insideARM.com’s third-annual Best Places to Work in Collections program have been announced, as well as the rankings for all the honorees. After a months-long process, 30 ARM companies made the cut, with a winner in each of three categories. Click on a category below to see all of this year’s honorees.
Small Companies (15 – 74 Employees)
| Rank | Company Listing | U.S. Employees |
|---|---|---|
| 1 | KeyBridge Medical Revenue Management | 45 |
| 2 | Tucker, Albin & Associates, Inc. | 31 |
| 3 | GB Collects | 51 |
Medium Companies (75 – 249 Employees)
| Rank | Company Listing | U.S. Employees |
|---|---|---|
| 1 | ARSI – Account Recovery Specialists, Inc. | 85 |
| 2 | FHC – F.H.Cann and Associates Inc. | 75 |
| 3 | DCM Services, LLC | 225 |
Large Companies (250 or more Employees)
| Rank | Company Listing | U.S. Employees |
|---|---|---|
| 1 | Williams & Fudge, Inc. | 281 |
| 2 | NPAS | 518 |
| 3 | Professional Account Services, Inc. | 429 |
To see lists of winners from previous years, please click on the banners below.
Archives
The Best Places to Work in Collections celebrates excellence among companies in three size categories: Small (15-74 employees), Medium (75-249 employees) and Large (250+ employees).
Best Places to Work in Collections is a two-part survey program. First, employers provide information on workplace policies, practices, philosophy, systems and demographics. Then, employees complete a survey that measures the employee experience.
The combined scores determined the top companies and the final ranking. Best Companies Group manages the overall registration, survey and analysis process and determined the final rankings. Still not sold? Learn more about the process.
To be eligible, companies must fulfill the following eligibility requirements:
- Be a for-profit or not-for-profit business
- Be a publicly or privately held business
- Have a facility in the United States
- Have at least 15 employees in the United States
- Must be in business a minimum of 1 year
- Must be a collection agency/collection law firm to participate
Americollect knows that our employees love to come to work, but how do we tell our clients and those looking to become our clients that? The best way: someone else. InsideARM’s Best Place to Work in Collections did just that for us. It proved that people like coming to work at Americollect; and if they like their job, they will do better at it. This helped us to make additional sales and market to qualified candidates to come and be a part of our success.
We look forward to participating each year! Not only is this prestigious award helpful with sales and marketing, it is very useful in recruiting potential employees. But the best part about the process is the feedback provided, which is invaluable. We compare from year to year for improvement in areas where our staff mentioned even the smallest problem, and we hope it makes us a better company each year. For example, we have increased communications at company-wide meetings to make staff feel more involved in the overall success of our business. We have also implemented more leadership training programs to assist our managers. These are just a few of the improvements that have resulted from the “Best” program!
We love Best Places to Work because not only does it provide us valuable anonymous feedback from our team, it allows us to see where we rank among other collection agencies. Let’s face it – ours is not the easiest industry to recruit for, nor is it a popular job, so knowing we are doing all we can to make and keep American Profit Recovery a great place to work is key to our ownership and management team. I feel great pride each year when we hang our Best Places to Work award in our conference room. We get many comments from interviews and vendors who visit our offices, and many congratulations from our clients when they hear the news. We have participated and been ranked for three years now, and used the feedback we’ve received each year to make APR a little bit better of a place to work. We appreciate this program, the feedback it provides, and the acknowledgment of being one of the best.
General Service Bureau, Inc., has participated and won Best Places to Work in Collections in 2008 and 2010. What we have found valuable in our participation is identifying opportunities to improve how we share information with our staff and employee engagement – and it’s very important to retention. We take full advantage of marketing ourselves as winners – not only to prospective clients but in our recruitment efforts. Any company can tell job candidates they are a great place to work: GSB has the proof to back it up.
We certainly can recommend the Best Places to Work in Collections program and will be participating again this year. The program has been an affirmation of what we are doing well at Receivable Recovery Partners, LLC. You may think you’re doing right by your staff, but until you have access to honest, objective feedback, you don’t know! Based on the results, we know we are providing the best environment for our staff, which directly influences their work. The Best Places to Work in Collections program has been a benefit to our sales team as well – who doesn’t want to work with the “best”? Now we are contacted to work with an organization instead of the other way around. It is nice to be recognized and held as an industry standard.