Join this webinar to hear from Dave Wasik, 2nd Order Solutions, and Brian O’Malley, The Boston Consulting Group, as they team up with insideARM's Amy Perkins to share how they're working with clients to create offer/relief programs, re-evaluate their contact channel mix and prepare for growing capacity constraints in the face of COVID-19.
This webinar series, Leading Strategically Through Recovery, is made possible by the generous sponsorship of LiveVox.
Brought to you by the thought leaders and innovators at insideARM and the iA Institute.