For creditors outsourcing to third-party collection agencies, there are a lot of moving parts to keep track of. Not only do you need to ensure your agencies are following your work standards, but you must also ensure they are complying with the myriad of consumer financial protection regulations. With the increased focus on collection activities, you must be proactively involved in managing your agencies.
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Register now to join Adam Mellem and Drew Anderson from NeuAnalytics as they discuss best practices in third-party agency management from both the creditor and agency side of the fence.
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