Erin Kerr [Image by creator from ]

Erin Kerr

Chair, iA Strategy & Tech at The iA Institute

iA circle logo [Image by creator insideARM from ]

The iA Institute

Posts Authored 20

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4 Vendor Management Best Practices for Collections and Recovery
4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

Debunking Three Compliance Myths Regarding Texting in Collections & Recovery
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NY DFS to Focus on Equitable Access to Banking, Innovation
A person pushing a button on a laptop that appears to have illustrated white envelopes jumping out of it [Image by creator ra2 studio from AdobeStock]

3 Compliance Myths about Email for Digital Debt Collections/Recovery
[Image by creator James Steidl from AdobeStock]

CFPB Releases Report about Credit Bureau Complaint Responses
[Image by creator James Steidl from AdobeStock]

CA DFPI provides assurance of no action to applicants (with one important caveat)
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Federal Student Loan Repayment Paused Additional 90 Days
A judge's gavel sitting on a pile of cash [Image by creator Pakhnyushchyy from AdobeStock]

LendUp Agrees to Halt Making New Loans to Resolve CFPB Lawsuit
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REMINDER: California DFPI Collector License Applications Due by December 31, 2021
[Image by creator danijelala from AdobeStock]

CFPB Releases A Reg F Consumer FAQ
[Image by creator blvdone from AdobeStock]

Consumer Sentiment Towards Financial Futures Positive: Encore Capital Group's Economic Freedom Study
Five young people lined up against a wall, looking at their cell phones [Image by creator akhenatonimages from AdobeStock]

FTC Releases Do Not Call Registry Data Book
[Image by creator kentoh from AdobeStock]

What to Expect: Day 1 of Regulation F
[Image by creator James Steidl from AdobeStock]

Hunstein: Court Sets Date for en banc Hearing; Limits Briefs to Standing
A blackboard with x's and o's depicting a football play [Image by creator yeyen from AdobeStock]

Consent vs. Preference in Reg F - Don't Confuse Them
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

Three Questions Everyone Should Ask about Omnichannel Solutions for Collections
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Think Differently: How (and why) You Should Integrate Debt Sales into your Strategy
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

Why Your Self-Service Portal is Under-Performing and What You Can Do to Fix It
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

5 Ways to Improve Your Consumer Communication Preference Strategy
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Thinking Differently About Two-Way Texting in Debt Collection

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