Increasing Outside Medical Collections for Emergency Physician Groups
Emergency physician groups, other US healthcare providers, and the service companies that support them have been forced to contend with a demanding collections environment for years—one certainly exacerbated by the global financial crisis that officially began in September 2008, the incredibly high number of uninsured patients, and the expanding shift to greater patient-responsibility for medical bills. Professional Medical Billing (PMB) engaged DECA Financial Services, a nationally licensed healthcare collection agency, to evaluate its clients’ delinquent healthcare accounts, assess the internal collection processes in place, and partner with PMB to launch an analytics-driven solution to improve outside collection returns.