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The Quarterly Review – Keys to Sustaining Revenues, Tips for Your BOD and Investors, M&A and CFPB Update

Regulatory and economic changes continue to have a profound effect on the way that credit grantors, collection agencies, debt buyers, collection law firms and vendors are running their own businesses. In many instances, compliance trumps performance across major market segments as the new age of regulatory oversight sets in while the economy continues to recover […]


Understanding TCPA: Maximizing Consumer Outreach & Mitigating Risk

Unsure what impact the new Telephone Consumer Protection Act’s (TCPA) regulations will have on your operations and risk mitigation efforts? In this just-released whitepaper from Neustar, cut through the clutter and get straight-forward answers for how to navigate the bumpy regulatory landscape while driving business and operational value.   Download the whitepaper now to learn: […]


5 Tips to End the Credit Reporting Nightmare

Even when it’s working right, the U.S. credit reporting system affects all of us. Consumers, who pay their bills promptly, receive higher credit scores; debt collectors who accurately report consumer accounts experience increased recoveries; and lenders who rely on the credit reporting system make better lending decisions.

But the U.S. credit reporting system is in a state of disarray and this spells “n-i-g-ht-m-a-r-e” for data furnishers.


The Neustar Guide to TCPA Risk Mitigation

The TCPA presents a unique challenge to organizations that rely on autodialers to call or send text messages. Organizations such as collection agencies — who were never meant to be under the purview of the Telephone Consumer Protection Act, but are squarely in its cross-hairs due to the technologies collectors use. Organizations must now go beyond identifying wireless phone numbers to further verify the current subscriber before auto dialing. However, this is increasingly difficult because phone data is constantly changing and wireless phone data is particularly difficult to verify.


Debt Settlement Account Identification: Segmenting Portfolios for Strategic Recovery

Is your agency thinking about utilizing a debt settlement solution as part of its business model? There are some important data points to keep in mind when thinking about beginning any kind of relationship with a debt settlement company. In this whitepaper from DS3, you’ll get a better picture of the debt settlement landscape. Regardless of what you or your organization thinks about debt settlement, incorporating strategies that address this population of accounts will affect your recovery rate and costs.


Tracking Probate Activity: Portfolio Segmentation Tools for Strategic Recovery

The high liquidity of probated estates, paired with potential brand exposure in the deceased collections space, has motivated many organizations to evaluate and implement specific strategies for identifying and servicing probate accounts. Download “Tracking Probate Activity: Portfolio Segmentation Tools for Strategic Recovery” now for strategic insight into this market segment!