Better Hiring, Better Work Environment, Better Quality Management Register for the free webinar: “Guaranteeing” Compliance: Better Hiring, Better Work Environment, Better Quality Management Wednesday, 30 May 2012, 2.00 p.m. – 3.15 p.m. Free downloadable report from Interactive Intelligence, Latitude Software, & insideARM.com gets your team thinking about compliance challenges and how to best them. Compliance [...]

Outsourced Business Services Sector Review: Outperforming the M&A Market “Ready, Set, Deal!” was the rallying cry of buyers and sellers in the OBS markets as the volume of completed transactions in Q1 2012 reached their highest level in the past year with 21 deals completed representing almost $700 million in deal value. By comparison, only 8 transactions [...]

Here, in this report from CR Software, you’ll find information and questions to ask before making a decision on a new collections platform. What’s key is asking the questions that give you the ability to accurately compare platforms. For example, some vendors offer free licenses or platform, giving you the impression the cost of the [...]

Emergency physician groups, other US healthcare providers, and the service companies that support them have been forced to contend with a demanding collections environment for years—one certainly exacerbated by the global fi­nancial crisis that officially began in September 2008, the incredibly high number of uninsured patients, and the expanding shift to greater patient-responsibility for medical bills. Professional Medical Billing (PMB) engaged DECA Financial Services, a nationally licensed healthcare collection agency, to evaluate its clients’ delinquent healthcare accounts, assess the in­ternal collection processes in place, and partner with PMB to launch an analytics-driven solution to improve outside collection returns.

Looking back on 2011 and charting a course for Outsourced Business Services companies in 2012. The OBS M&A Marketplace: a Roller Coaster Ride in 2011 Full year 2011 merger and acquisition activity kept pace with 2010 performance. 37 deals were completed in 2011 representing roughly $1.33 billion in total deal value, as compared to 38 [...]

Register for the free webinar: IT Compliance & Data Security Workshop for the ARM Industry Thursday, 2 February 2012, 2.00 p.m. – 3.15 p.m. A Beginner’s Guide to Data Security & Information Security Compliance Audits Free downloadable report from Interactive Intelligence, Latitude Software, & insideARM.com gets your team prepared for 2012 compliance challenges. Data Security [...]