The mission of every modern debt collection organization is simple: collect more money faster, at a lower cost and with improved consumer satisfaction. Balancing recovery performance while maximizing recovery amounts presents a myriad of challenges, however. It can be difficult to navigate the complex web of dynamic consumer behavior and preferences; regulatory uncertainty at the […]
You must be logged in to download free reports and webinars.
If you don't have an account yet, registration is free and simple. If you're pretty sure you have already registered, but don't remember your password, use the password reset tool (located under the login form).
Kaulkin Ginsberg’s latest bi-annual industry report highlights the areas presenting the greatest growth prospects, the economic and regulatory trends impacting them, and insight on merger and acquisition deals.
What follows is a Q & A from a webinar we produced. We’ve allowed the original panelists the opportunity to update and change their answers to reflect evolving best practices. This free whitepaper is presented as part of our TCPA Toolbox, offering a full suite of compliance and operational tools for the industry.
This four-part market intelligence series provides accounts receivable management executives with an in-depth analysis of the financial services industry. For the purposes of our analysis, Kaulkin Ginsberg defines the financial services industry as all Federal Deposit Insurance Commission (FDIC) insured entities. As a result, credit unions are excluded from this report. This is a highly-regulated […]
This presentation focuses on convenience fees, surcharges, and the grey area collection agencies often find themselves in with regards to both. Laurie Nelson of PaymentVision represents the debt industry’s point of view; and Simon Sandoval-Moshenberg shares his consumer attorney perspective. This presentation was part of insideARM’s ARM-U 2016 Spring Semester, underwritten by Cornerstone Support, LexisNexis Risk Solutions, Neustar, and TransUnion.
This series provides accounts receivable management business owners with an in-depth analysis of the utilities industry. The whitepaper, which contains an overview of the series, explains this is a highly-regulated market with a tremendous level of regional fragmentation, but it presents excellent opportunities for ARM companies. Market fragmentation combined with the sheer volume of customers makes this a great market for first- and third-party collections, collection litigation, and client relationship management services.
By now you should have your compliance team in place, your policies and procedures finalized, and your complaint management system humming. But if your organization is a typical collection agency, debt buyer, or collection law firm, you know you have one final hurdle to overcome on your CFPB readiness path: Vendor and service provider management. This ebook will walk you through all of that.
This four-part market intelligence series provides accounts receivable management business owners with an in-depth analysis of the healthcare industry. This is a very diverse sector, but most ARM companies only focus their efforts on hospitals – the largest segment of the healthcare industry. This leaves a lot of money on the table that could be very lucrative, especially for operations looking to diversify and avoid concentration risk.
Join Mike Bevel, Director of Education for the Compliance Professionals Forum, and Stoneleigh Recovery Associates’ General Counsel Kelly Knepper-Stephens as they talk about compliance issues likely to be of concern in 2016. Save time, get informed and keep the regulators at bay with our short (30-minute), FREE webinar on the top three issues in regulation […]