Contributors
Staff Contributors
Collection Industry Blogs
Friends of insideARM
(The most recent contributors appear first.)
As the CEO of Kaulkin Ginsberg, Mike spearheads all of the firm’s advisory business practices. He leads a premier advisory... (Read more)
Martin Sher, Co-CEO of AmSher Collection Agency and a past president of ACA International, is the author of the Collector’s... (Read more)
Michael T. Etmund is an attorney with Moss & Barnett, practicing in the areas of collection and in the defense of the... (Read more)
Julie A. Melton serves as Columbia Ultimate's Director of Marketing, and has been with the company since 2007. She received... (Read more)
Matt Edmunds brings 20 years of hands-on industry and operational experience to his role at SoundBite Communications. As... (Read more)
Mark Luber is responsible for leading the data and analytics strategy, along with Receivables Management strategy, for LexisNexis... (Read more)
John K. Rossman is a shareholder and Chair of the Creditors' Remedies Practice Group at Moss & Barnett, P.A. Mr. Rossman... (Read more)
Dave Rudd is DialerFan, a champion of the collection industry, focused on improving collection capabilities through technology... (Read more)
Mr. Canter is the founding member of The Law Offices of Ronald S. Canter, LLC of Rockville, Maryland. He is a member of the... (Read more)
Tomio is a partner of Simmonds & Narita LLP, www.snllp.com, a California law firm specializing in defending claims arising... (Read more)
Michael A. Thurman is a partner in Loeb and Loeb’s Los Angeles office and co-head of the firm’s Consumer Financial Protection... (Read more)
As Senior Product Marketing Manager at SoundBite, Hugh is responsible for packaging, positioning and launching SoundBite’s... (Read more)
ROZANNE M. ANDERSEN is widely recognized for her advocacy work on behalf of the collection, debt purchasing and financial... (Read more)
As the Vice President of Product Management for SoundBite Communications, John is responsible for the strategic evolution... (Read more)
Nick Bernardo is president of Net Gain Marketing, Inc. (NGM), a marketing consulting and information services firm based... (Read more)
Alan S. Kaplinsky is a senior partner in the Business and Finance Department at Ballard Spahr LLP and Chair of the Consumer... (Read more)
Chris Bohlin is the Senior Product Manager for SoundBite’s voice applications including its Hosted Dialer and Automated... (Read more)
The National List of Attorneys began serving the credit and collections industry in 1900. Through the years, The National... (Read more)
Jeff Dickey is the EVP of Marketing and Sales for Persolvo Data Systems in Irvine, CA. Persolvo is the largest aggregator... (Read more)
Michael oversees all types of M&A and related advisory assignments, including buy-side and sell-side representation,... (Read more)
As President and CEO, Jim Milton is responsible for leading the team at SoundBite towards attaining the undisputed market... (Read more)
John Keyes has more than 20 years of experience in the software industry, with roles in marketing, professional services... (Read more)
As Global Business Development Director for SoundBite Communications, Frank is responsible for expanding global client and... (Read more)
Rick Olejnik is the CEO of Surefire Data Solutions and the CISO of Rausch, Sturm, Israel, Enerson & Hornik. He is based... (Read more)
Dennis Guetterman has been in the financial, banking, and collection industries for 25 years. He has been Vice President... (Read more)
Darren Ferko, Expert Global Solutions’ Director of Talent Management has supported organizational development and talent... (Read more)
Mark serves as a senior dealmaker at Kaulkin Ginsberg. He is well versed in managing all forms of M&A and related assignments,... (Read more)
As a Product Marketing Manager at CallMiner, Jason is responsible for defining, developing and implementing market strategies... (Read more)
The Kaplan Group is a commercial collection agency with distinct expertise in large... (Read more)
Walter Steele is the Chief Operating Officer of F.H. Cann & Associates (FHC). He is a Six Sigma Black Belt with over... (Read more)
Kevin Cline, Expert Global Solutions Director of Virtual Learning, has worked in the accounts receivables industry for 22... (Read more)
As the Vice President of Marketing, Debbie Braunert brings 20 years of high tech marketing experience to SoundBite Communications,... (Read more)
Tim Segall drives the innovation of SoundBite’s on-demand, multi-channel Proactive Customer Communications Platform. Tim... (Read more)
Ranjan Dharmaraja is the founder of Quantrax Corporation and has 25 years of experience in the collection industry.... (Read more)
Ryan Watson is an experienced debt analyst, with more than six years experience examining debt portfolios of every size and... (Read more)
Howard A. Enders, Esq. serves as President and COO of Phillips & Cohen Associates, Ltd., a national collection agency... (Read more)
Rob Fite is the Vice President of Collection Solutions for LexisNexis® Risk Solutions, and brings with him nearly 20 years... (Read more)
Gina McNaughton is a recognized Debt Collection Subject Matter Expert (SME) with over 20 years leadership experience in the... (Read more)
Andrew Housser is the co-founder and CEO of Freedom Financial Network, LLC (FFN), based in San Mateo, Calif., which provides... (Read more)
Dina Sha'altiel, NCO VP, Voice of the Consumer, oversees the NCO Consumer Help Unit, which handles 40,000 incoming calls... (Read more)
Ezra Becker is vice president of research and consulting in TransUnion's financial services business unit.... (Read more)
Michael is the Senior Director of Marketing at Accretive Health. Prior to joining Accretive Health, Michael was the Chief... (Read more)
Renée Wilson is a Receivables Manager at Kingston Data and Credit. She is a recent graduate from Wilfrid Laurier University... (Read more)
Faith Braverman has been in the ARM industry for 6 years. Initially as VP of Client Services at You’ve Got Claims and in... (Read more)
PR and Social Media Consultant John Nemo is the former Public Relations Director for ACA International. Reach him online... (Read more)
Mr. King has more than 20 years of experience in credit and call center operations. He is responsible for NCO Financial Systems’... (Read more)
Linda Straub Jones is a Director of Market Planning for Compliance at LexisNexis Risk Solutions. Her specialties include... (Read more)
Don Maurice is President of Maurice & Needleman, P.C., whose attorneys specialize in all areas of creditors’ rights... (Read more)
Tom Gillespie is President of Access Receivables, Inc., a comprehensive accounts receivable management firm based in Towson,... (Read more)
