Contributors

Staff Contributors

Patrick is the senior editor of insideARM.com. Patrick edits the ARM insider and all content appearing on insideARM. His work has appeared in numerous... (Read more)

Recent Posts

Mike Bevel is an Editor for insideARM.com. You can follow him on Twitter: @MikeBevel_iA. You can also email him about Charles Dickens, Shannen Doherty,... (Read more)

Recent Posts

Stephanie Levy is the Online Content Producer for insideARM.com. She develops, writes and markets multimedia content for the Research Library and news... (Read more)

Recent Posts

Stephanie is president & CEO of The iA Institute, an organization dedicated to bringing perspective to the complex debt industry through insight and... (Read more)

Recent Posts

Contributing Editor Evan J. Albright is an award-winning writer with a lengthy resume in journalism, corporate communications, marketing, public relations,... (Read more)

Recent Posts

Collection Industry Blogs

Friends of insideARM

(The most recent contributors appear first.)

Terrel Bird is co-founder and CEO of TCN, Inc.... (Read more)

Mike Ginsberg

Kaulkin Ginsberg

As the CEO of Kaulkin Ginsberg, Mike spearheads all of the firm’s advisory business practices. He leads a premier advisory... (Read more)

Lewis Wiener

Sutherland Asbill & Brennan LLP

Lewis Wiener, an experienced trial attorney with more than 25 years of trial and counseling experience, brings creativity... (Read more)

P-R Stark

Promontory Financial Group

Paula-Rose (P-R) Stark was one of the first employees at the Consumer Financial Protection Bureau, from which she joined... (Read more)

Phil C. Solomon

Revenue Cycle News

Phil C. Solomon is a healthcare finance and revenue cycle BPO strategist with experience spanning three decades. He is a... (Read more)

Lindsey Walters

insideARM.com

Lindsey Walters is the Client Marketing Associate at insideARM.com. Lindsey conceptualizes and formulates marketing campaigns... (Read more)

Joann Needleman

Maurice & Needleman

Donald Maurice

Maurice & Needleman, P.C.

Don Maurice is President of Maurice & Needleman, P.C., whose attorneys specialize in all areas of creditors’ rights... (Read more)

Roberta Schultz

ProSource Billing

Roberta Schultz is Director of Operations at ProSource Billing, Inc., a part of the Array Services Group family of companies.... (Read more)

Jennifer Szumiesz is the Director of Marketing & Operations at insideARM.com. She works with her team to confirm that... (Read more)

Amy Jonker

Dykema Gossett PLLC

Kim Phan

Ballard Spahr LLP

Kim Phan provides guidance to Ballard Spahr LLP clients on Consumer Financial Protection Bureau activity. Ms. Phan's experience... (Read more)

Ronald Canter

The Law Ofifces of Ronald S. Canter LLC

Mr. Canter is the founding member of The Law Offices of Ronald S. Canter, LLC of Rockville, Maryland. He is a member of the... (Read more)

Linda Straub Jones

LexisNexis Risk Solutions

Linda Straub Jones is a Director of Market Planning for Compliance at LexisNexis Risk Solutions. Her specialties include... (Read more)

Becky Burr is Neustar's Chief Privacy Officer and Deputy General Counsel. She is a founding member of the board of directors... (Read more)

Nick Bernardo

Net Gain Marketing

Nick Bernardo is president of Net Gain Marketing, Inc. (NGM), a marketing consulting and information services firm based... (Read more)

Ranjan Dharmaraja

Quantrax Corp.

Ranjan Dharmaraja is the founder of Quantrax Corporation and has 25 years of experience in the collection industry.... (Read more)

Tomio Narita

Simmonds & Narita LLP

Tomio is a partner of Simmonds & Narita LLP, www.snllp.com, a California law firm specializing in defending claims arising... (Read more)

Lex Patterson

DAKCS Software

Lex Patterson Joined the DAKCS Software Systems team in 1988. He spent the first 19 years in various leadership positions... (Read more)

John Rossman

Moss & Barnett, P.A.

John K. Rossman is a shareholder and Chair of the Creditors' Remedies Practice Group at Moss & Barnett, P.A. Mr. Rossman... (Read more)

John Telford is CEO North America for TDX Group. John was previously Managing Director of Debt Sale, Recoveries Management,... (Read more)

Chris Smith is a consultant with TDX Group.... (Read more)

Julie Melton

Columbia Ultimate

Julie A. Melton serves as Columbia Ultimate's Director of Marketing, and has been with the company since 2007. She received... (Read more)

As Senior Product Marketing Manager at SoundBite, Hugh is responsible for packaging, positioning and launching SoundBite’s... (Read more)

Steve Stone

Ontario Systems Corporation

As a senior consultant on the Contact Performance team, Steve Stone works closely with Ontario Systems’ telephony clients... (Read more)

Casey Stanley

Ontario Systems

Casey has more than 15 years of combined experience with Ontario Systems in sales, marketing, and strategic planning. His... (Read more)

David Kaminski

Carlson & Messer LLP

Matt Edmunds

SoundBite Communications

Matt Edmunds brings 20 years of hands-on industry and operational experience to his role at SoundBite Communications. As... (Read more)

Rozanne M. Andersen

Ontario Systems

ROZANNE M. ANDERSEN is widely recognized for her advocacy work on behalf of the collection, debt purchasing and financial... (Read more)

Brian Welch

American InfoSource

Chris Bohlin

SoundBite Communications

Chris Bohlin is the Senior Product Manager for SoundBite’s voice applications including its Hosted Dialer and Automated... (Read more)

Hannah Singerman

Weltman, Weinberg & Reis Co, LPA

Hannah Singerman, attorney with Weltman, Weinberg, & Reis Co., practices in Commercial Collections, with a focus on the... (Read more)

Martin Sher

AmSher Collection Agency

Martin Sher, Co-CEO of AmSher Collection Agency and a past president of ACA International, is the author of the Collector’s... (Read more)

Michael Etmund

Moss & Barnett

Michael T. Etmund is an attorney with Moss & Barnett, practicing in the areas of collection and in the defense of the... (Read more)

Mark Luber

LexisNexis Risk Solutions

Mark Luber is responsible for leading the data and analytics strategy, along with Receivables Management strategy, for LexisNexis... (Read more)

Dave Rudd is DialerFan, a champion of the collection industry, focused on improving collection capabilities through technology... (Read more)

Joel Rosenthal

JJL Process Corporation

Michael Thurman

Loeb & Loeb LLP

Michael A. Thurman is a partner in Loeb and Loeb’s Los Angeles office and co-head of the firm’s Consumer Financial Protection... (Read more)

John Tallarico

SoundBite Communications

As the Vice President of Product Management for SoundBite Communications, John is responsible for the strategic evolution... (Read more)

Alan Kaplinsky

Ballard Spahr LLP

Alan S. Kaplinsky is a senior partner in the Business and Finance Department at Ballard Spahr LLP and Chair of the Consumer... (Read more)

The National List of Attorneys

The National List of Attorneys

The National List of Attorneys began serving the credit and collections industry in 1900. Through the years, The National... (Read more)

Jeff Dickey

Persolvo Data Systems

Jeff Dickey is the EVP of Marketing and Sales for Persolvo Data Systems in Irvine, CA. Persolvo is the largest aggregator... (Read more)

Michael Lamm

Corporate Advisory Solutions

Michael oversees all types of M&A and related advisory assignments, including buy-side and sell-side representation,... (Read more)

Jim Milton

SoundBite Communications

As President and CEO, Jim Milton is responsible for leading the team at SoundBite towards attaining the undisputed market... (Read more)

Rob Norwood

J.C. Christensen and Associates

John Keyes

SoundBite Communications

John Keyes has more than 20 years of experience in the software industry, with roles in marketing, professional services... (Read more)

Frank Sherlock

SoundBite Communications

As Global Business Development Director for SoundBite Communications, Frank is responsible for expanding global client and... (Read more)

Rick Olejnik

Surefire Data Solutions

Rick Olejnik is the CEO of Surefire Data Solutions and the CISO of Rausch, Sturm, Israel, Enerson & Hornik. He is based... (Read more)

Dennis Guetterman

Array Services Group

Dennis Guetterman has been in the financial, banking, and collection industries for 25 years. He has been Vice President... (Read more)

Darren Ferko

Expert Global Solutions

Darren Ferko, Expert Global Solutions’ Director of Talent Management has supported organizational development and talent... (Read more)

Mark Russell

Kaulkin Ginsberg

Mark serves as a senior dealmaker at Kaulkin Ginsberg. He is well versed in managing all forms of M&A and related assignments,... (Read more)

As a Product Marketing Manager at CallMiner, Jason is responsible for defining, developing and implementing market strategies... (Read more)