Contributors
insideARM.com Contributors
The Science of ARM Marketing
So, you want more sales leads. But how do you get started? We've put together this collection of blogs, free reports, presentations and more so you can get yourself up to speed.
Collections in the Cloud
SoundBite's expertise in preparing contact centers for the future while fulfilling their needs today.
DialerFan
Dave Rudd is DialerFan, a champion of the collection industry, focused on improving collection capabilities through technology and political action.
Hidden Collection Opportunities
Uncover settlement opportunities by accessing the most up-to-date information about debtors enrolled in debt settlement programs with the industry’s most advanced web-based settlement system.
Thru-Channels
Thru-Channels: Maximizing New and Existing Technology. Known for its innovation and flawless execution, DANTOM Systems is the leading receivables communication provider.
Outsourced Business Services in Focus
Over the past several years, we have watched many accounts receivable management (ARM) firms expand into the customer relationship management (CRM) and revenue cycle management (RCM) industries as a means of achieving profitable revenue growth and diversification.
Friends of insideARM.com
(The most recent contributors appear first.)
Veronica Huffman is the Training and Quality Assurance Lead for Security National Automotive Company. Veronica has over 15... (Read more)
Michael oversees all types of M&A and related advisory assignments, including buy-side and sell-side representation,... (Read more)
John K. Rossman is a shareholder and Chair of the Creditors' Remedies Practice Group at Moss & Barnett, P.A. Mr. Rossman... (Read more)
As the CEO of Kaulkin Ginsberg, Mike spearheads all of the firm’s advisory business practices. He leads a premier advisory... (Read more)
Matt Edmunds brings 20 years of hands-on industry and operational experience to his role at SoundBite Communications. As... (Read more)
Tomio is a partner of Simmonds & Narita LLP, www.snllp.com, a California law firm specializing in defending claims arising... (Read more)
Teresa Dodson serves as Managing Partner/Chief Operating Officer of Persolvo Data Systems. Persolvo Data Systems has been... (Read more)
Dave Rudd is DialerFan, a champion of the collection industry, focused on improving collection capabilities through technology... (Read more)
Daniel Melo is Senior Director, Consulting, at FICO. He has more than 20 years of experience in credit, collections and risk... (Read more)
ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource... (Read more)
Robert G. Markoff, a partner at Markoff, Krasny LLC in Chicago, focuses his practice in creditor's rights and enforcing judgments.... (Read more)
Jerry Ashton, former CEO and President of CFO Advisors, Inc. and now semi-retired, consults to senior executives in the application... (Read more)
PR and Social Media Consultant John Nemo is the former Public Relations Director for ACA International. Reach him online... (Read more)
DANTOM Systems Known for its innovation and flawless execution, DANTOM Systems... (Read more)
Mike Barfield is Executive Vice President and Postal Liaison for Surebill, Inc. in Duluth, GA. He was an executive with the... (Read more)
Phillips & Cohen Associates, Ltd. is a full service accounts receivable management company providing customized services... (Read more)
Dan Helfgott is a Managing Associate at Auriemma Consulting Group, a management consulting firm that specializes in the lending... (Read more)
Stephanie Kaster is Vice President - ARM Solutions at mailing solutions provider PSC Info Group.... (Read more)
As an Operations VP and business consultant, Deanna brings a unique perspective to commercial agency management due to her... (Read more)
Nick Jarman is the Chief Operating Officer and partner of Delta Outsource Group, Inc. a nationally licensed collection agency... (Read more)
Ezra Becker is vice president of research and consulting in TransUnion's financial services business unit.... (Read more)
Mark serves as a senior dealmaker at Kaulkin Ginsberg. He is well versed in managing all forms of M&A and related assignments,... (Read more)
Rob Fite is the Vice President of Collection Solutions for LexisNexis® Risk Solutions, and brings with him nearly 20 years... (Read more)
Jackie Maybaum is a Senior Business Consultant with Experian’s Decision Analytics’ Global Consulting Practice.... (Read more)
Attorney David Ashe of Providence Dane has been actively engaged in the collection industry since 2004. He practices law... (Read more)
As President and CEO , Chris Schumacher provides senior management, leadership and strategic direction for Optio Solutions,... (Read more)
Andrew Housser is the co-founder and CEO of Freedom Financial Network, LLC (FFN), based in San Mateo, Calif., which provides... (Read more)
Mike Croxson is president of CareOne Services Inc., one of the nation’s largest providers of debt relief services, a position... (Read more)
Nick Jarman is the Chief Operating Officer and partner of Delta Outsource Group, Inc. a nationally licensed collection agency... (Read more)
Steve Coyle CCE is an American collection trainer and writer based in Malaysia. He’s the author of "Debt Collections: Stir-Fried... (Read more)
Mark L. Mathia is the Co-Founder and CEO of Tiburon Financial, LLC. Mark earned his undergraduate degree in Business Communications... (Read more)
Chris Bradbury has been a collector, manager, director, VP and now Owner in the Collection Industry for the past 15 years.... (Read more)
ROZANNE M. ANDERSEN is widely recognized for her advocacy work on behalf of the collection, debt purchasing and financial... (Read more)
Connell Loftus has been engaged in the accounts receivable management industry for 17 years as a litigator, corporate attorney,... (Read more)
Chris Deedy is the founder and President of Envelopes and Forms, Inc. , a full service commercial printing, envelope manufacturing... (Read more)
Linda Straub Jones is a Collections Solutions Product Consultant at LexisNexis Risk Solutions.... (Read more)
Combing over forty years of financial services and accounts receivables management experience, Carol A. Freeland is established... (Read more)
Steven R. Dunn graduated from the University of Houston Law Center and has been a licensed attorney based in Dallas, Texas... (Read more)
VP of Employee Services General Service Bureau/Early Out Services Cheryl has over 25 years experience in personnel/human... (Read more)
Walter Steele is the Chief Operating Officer of F.H. Cann & Associates (FHC). He is a Six Sigma Black Belt with over... (Read more)
Gary Jensen is the founder and chief learning officer of Skills World, and editor of collector mentor. He has 12 years of... (Read more)
Brett is an Associate Partner at The Intelitech Group, a consulting firm exclusively focused on the accounts receivable industry.... (Read more)
Ted Smith is ACA International's Interim CEO. He has been a staff member of ACA International for more than 26 years and... (Read more)
With over 100 years of experience in the accounts receivable management industry, FHC is a national leader in providing clients... (Read more)
From Financial Literacy, Student Loans and Medical Reimbursement, R&B Solutions is dedicated to providing high quality... (Read more)
Todd Cole has spent 30 years working in and around the healthcare industry and is currently a Director of Patient Accounting... (Read more)
Shelly Haggard is the VP Sales & Marketing at Receivable Recovery Partners, LLC and Outsource Billing Services, LLC in... (Read more)
Cook combined a nursing background with collection industry experience to co-found Professional Receivables Network (PRN)... (Read more)
Tom manages Auriemma Consulting Group's world-wide Industry Roundtables and Benchmark business covering most functions in... (Read more)