Veronica Huffman is the Training and Quality Assurance Lead for Security National Automotive Company. Veronica has over 15 years experience as a training coordinator for the Property and Casualty Insurance Industry. She is enjoying her newly accepted role: training collection professionals for Security National. "The importance of engaging and developing your staff transcends industry differences."
As we bite into a slice of pizza covered with cheese and pepperoni we are reminded of the old adage “You are what you eat.” When it comes to an employee’s attitude, the adage that should come to mind is “You are what you think.” It is a well documented fact that employees that possess [...]