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Mike Bevel

Associate Editor
insideARM.com

Mike Bevel is an Editor for insideARM.com. You can follow him on Twitter: @MikeBevel_iA. You can also email him about Charles Dickens, Shannen Doherty, Angela Lansbury, and "Murder, She Wrote." He lives, laughs, and loves in Rockville, Maryland. He is terrified of whales.

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Recent Posts

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Three Strategies to Shrink Bad Debt: Presumptive Charity Care, Propensity to Pay and Partner Management

Despite the advances of the Patient Protection and Affordable Healthcare Act (ACA) related to patient debt (establishing maximum out-of-pocket expenses and other protections), most healthcare finance analysts believe bad debt will increase over the coming years.

In this free whitepaper, sponsored by LexisNexis, you’ll discover best practices from a wide range of healthcare providers who have managed to stem the tide of bad debt increases.

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Dials, Contacts, and the Difference: Collection Calls to Consumers

Much has changed the technological landscape from the early days of the FDCPA to today. In 1978, we didn’t have cell phones or caller ID. The consumer could either sit there and listen to the ring on the phone and not answer it, or he might be compelled to take it off the line and let the person hear a busy signal. Either way, consumers were aware that the call was being made at the time. In this “new normal,” what are the best practices?

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Collection Agency Operations and Technology Survey

In February 2014, BillingTree, in cooperation with insideARM.com, conducted its second annual survey of collection agency operations professionals. The purpose of the survey was to benchmark the usage of collection technology solutions and the priorities of decision-making accounts receivable management (ARM) professionals and examine year-over-year trends as the industry navigates a shifting business and regulatory environment. This white paper delves into key findings of how collection agencies are harnessing technology to improve business processes and maintain compliance in an ever-shifting regulatory landscape.

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The Quarterly Review – Keys to Sustaining Revenues, Tips for Your BOD and Investors, M&A and CFPB Update

Regulatory and economic changes continue to have a profound effect on the way that credit grantors, collection agencies, debt buyers, collection law firms and vendors are running their own businesses. In many instances, compliance trumps performance across major market segments as the new age of regulatory oversight sets in while the economy continues to recover […]

From a recent Top Story, we learn that a case in California may dictate how collection agencies interact with consumers around call recordings. We wanted to check in with readers, via anonymous poll, to see what the widespread practice currently is. If you’re looking for insight into best practices around phone calls, voicemail, Foti, etc., we […]