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Mike Bevel

Associate Editor
insideARM.com

Mike Bevel is an Editor for insideARM.com. You can follow him on Twitter: @MikeBevel_iA. You can also email him about Charles Dickens, Shannen Doherty, Angela Lansbury, and "Murder, She Wrote." He lives, laughs, and loves in Rockville, Maryland. He is terrified of whales.

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Recent Posts

SunGard Download Cover - Statistical Models

How Statistical Models Can Help Navigate the Future of Medical Debt Collections

An increasing percentage of people with medical insurance are having difficulty paying medical bills. With growing debt and rising costs, healthcare providers and medical debt collectors are turning to statistical modeling to develop a more targeted and effective patient friendly collections strategy. Download this white paper to learn how statistical models can help you identify which accounts have the highest propensity to pay, helping you make the collections process more efficient and effective leading to cost reductions and increased liquidations.

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Harnessing the Speech Analytics Advantage

Conversations with consumers —- whether asking for payment or answering product questions —- are an expensive form of contact, fraught with compliance risk. When handled unsuccessfully, they can negatively impact the bottom line, as well as increase risk of fines and reputational damage for regulatory noncompliance. This paper from FICO looks at how companies can use these analytic insights to achieve profitable business goals.

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Three Strategies to Shrink Bad Debt: Presumptive Charity Care, Propensity to Pay and Partner Management

Despite the advances of the Patient Protection and Affordable Healthcare Act (ACA) related to patient debt (establishing maximum out-of-pocket expenses and other protections), most healthcare finance analysts believe bad debt will increase over the coming years.

In this free whitepaper, sponsored by LexisNexis, you’ll discover best practices from a wide range of healthcare providers who have managed to stem the tide of bad debt increases.

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Dials, Contacts, and the Difference: Collection Calls to Consumers

Much has changed the technological landscape from the early days of the FDCPA to today. In 1978, we didn’t have cell phones or caller ID. The consumer could either sit there and listen to the ring on the phone and not answer it, or he might be compelled to take it off the line and let the person hear a busy signal. Either way, consumers were aware that the call was being made at the time. In this “new normal,” what are the best practices?

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The Quarterly Review – Keys to Sustaining Revenues, Tips for Your BOD and Investors, M&A and CFPB Update

Regulatory and economic changes continue to have a profound effect on the way that credit grantors, collection agencies, debt buyers, collection law firms and vendors are running their own businesses. In many instances, compliance trumps performance across major market segments as the new age of regulatory oversight sets in while the economy continues to recover […]