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The mission of (ARM stands for Accounts Receivable Management – also known as “debt collection”) is to shift the public conversation about the ARM industry in order to help creditors and collection professionals reduce risk, lawsuits, and bad press; we’d like to change consumer perception that speaking with collectors should be avoided. With over 75,000 subscribers our website and newsletters reach collection agencies and law firms, debt buyers, creditors, suppliers of technology and services to these groups, regulators, industry investors, and many other interested parties. provides the most credible platform for service providers to reach potential clients, and is also uniquely qualified to help ARM businesses with their own websites, social media programs, and overall marketing strategies.

Recent Posts


F. H. Cann & Associates Employee John MacDonald Receives Service Award

John MacDonald, Director of Business Development & Client Services, for F. H. Cann & Associates, Inc. (FHC) receives the American Society of Public Administration award. The Massachusetts Chapter of the American Society of Public Administration recently held its annual meeting and awards night. The well-known organization gathered at the Harvard Club in Boston, Massachusetts, where […]


Purple Heart Vet Receives ARM Charity Grant with Help from Long-Time Donor CAI

COLLINGSWOOD, N.J. – In the news today, ARMing Heroes (, the collection industry’s charity for military veterans, shared the story of Sergeant Ben Graham, a highly-decorated U.S. Army veteran who served as an active member of the Military Police, including time spent in Iraq in an imminent danger pay area. During his nearly six years of […]

Jesse Sanchez, VP Business Development at Stoneleigh Recovery Associates, center (in blue) with volunteers and walkers at the 13th Annual Autism Speaks Chicago Walk May 14, 2016

Stoneleigh Recovery Associates’ Employee Voted Most Valuable Volunteer at 13th Annual Autism Speaks Chicago Walk

LOMBARD, Ill. – Stoneleigh Recovery Associates’ (SRA) employees volunteered at the 13th Annual Autism Speaks Chicago Walk May 14, 2016.  SRA employees helped coordinate, setup, and man the registration desk for the more than 20,000 participants that came to walk.  The three-mile walk around the Chicago lakefront started and ended at Soldier Field.  The walk, hosted by […]


Maryland Debt Collection Litigation Bill Signed Into Law

SACRAMENTO, Calif. — On Thursday, May 19th, Maryland Governor Larry Hogan signed SB 771/ HB 1491 (Chapter 579) into law, addressing the treatment of out-of-statute debt and statutorily codifies several provisions contained in the Maryland Rules of Procedure (MRP) concerning the litigation of consumer debt. Given that the language from the MRP was copied verbatim, DBA International […]


V&K Achieves Federal HUBZone Certification

LAWRENCE, Mass. – Valentine & Kebartas, LLC (V&K), based in Lawrence, MA, today announced it has achieved Historically Underutilized Business Zone (HUBZone) certification through the U.S. Small Business Administration (SBA). The HUBZone program helps small businesses in urban and rural communities gain preferential access to Federal procurement opportunities. The program was enacted into law as part […]


Phillips & Cohen Associates International’s Expansion Continues

Phillips & Cohen Associates International, Ltd., the global arm of the industry’s leading deceased account management specialist, announces the extension of its service offering into the Republic Of Ireland. The Phillips & Cohen Associates group of entities, which has delivered market leading compassionate recovery solutions since 1997, has six other offices in the US, UK, […]


Executive Changes: Ontario Systems Hires Two Top Healthcare Revenue Cycle Experts

MUNCIE, Ind. – Ontario Systems, a leading accounts receivable management (ARM) and healthcare revenue cycle management (RCM) technology and services provider, has hired two industry leaders in healthcare RCM, Shawn Yates and Mike Mullins. Continuing its growth from 2015, Ontario brings in new healthcare talent to continue building the most robust RCM team for the […]


Encore Capital Group Announces Second Year of Community College Scholarship Program

SAN DIEGO, Calif. –  Encore Capital Group, Inc. (NASDAQ: ECPG), an international specialty finance company, announced it has awarded $117,000 in scholarships to students at 40 community colleges across the country, as part of its national program, the Encore Capital Group Scholarship Fund. The program, in its second year, will provide students with $1,000 grants […]