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The mission of (ARM stands for Accounts Receivable Management – also known as “debt collection”) is to shift the public conversation about the ARM industry in order to help creditors and collection professionals reduce risk, lawsuits, and bad press; we’d like to change consumer perception that speaking with collectors should be avoided. With over 75,000 subscribers our website and newsletters reach collection agencies and law firms, debt buyers, creditors, suppliers of technology and services to these groups, regulators, industry investors, and many other interested parties. provides the most credible platform for service providers to reach potential clients, and is also uniquely qualified to help ARM businesses with their own websites, social media programs, and overall marketing strategies.

Recent Posts


Coast Professional, Inc. Ranks as a Fastest Growing Company in America Five Years in a Row

WEST MONROE, La. – For the fifth consecutive year, Coast Professional, Inc. (Coast) is included on Inc. Magazine’s 500/5000 list of America’s fastest growing companies. Based on the company’s revenue growth, Coast was ranked #1967 out of 5,000 enterprises. Coast has demonstrated continued revenue growth over the past decade, and remains focused on regulatory compliance […]

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Consumer Relations Consortium Welcomes New Members; Continues Discussions with Consumers

ROCKVILLE, Md. — The Consumer Relations Consortium (CRC) announced today that Coast Professional, State Collection Service, Windham Professionals, Afni, and Radius Global Solutions, have recently joined as new members. The CRC is a membership group for “larger market participants” in the debt collection industry (defined as those firms with $10M or more in annual revenue from collection […]


CFPB Announces New Appointments to Consumer Advisory Board; No ARM Industry Representation

Last Friday the Consumer Financial Protection Bureau (CFPB) announced new appointments to its Consumer Advisory Board (CAB), as well as its other advisory Councils. The Dodd-Frank Wall Street Reform and Consumer Protection Act charges the CFPB with establishing a Consumer Advisory Board to advise and consult with the Bureau’s Director on a variety of consumer […]


FactorTrust Hires Barbara Sinsley as General Counsel and Chief Compliance Officer

The Alternative Credit Bureau Makes Strategic Addition as it Sharpens Focus on Compliance ATLANTA – FactorTrust, The Alternative Credit Bureau, announces the addition of Barbara Sinsley, general counsel and chief compliance officer, as part of the company’s commitment to compliance. Sinsley will provide FactorTrust with legal and regulatory guidance and manage the company’s internal and […]

soldier solution

NACS Joins in the Solution – Stop Soldier Suicide

CHATTANOOGA, Tenn. - North American Credit Services has committed to join in the solution to Stop Soldier Suicide, national campaign this September. “Sometimes our service men and women come home wounded inside and out,” states NACS Chief Executive Officer Dallas S. Bunton, Sr. “Possibly while in other countries America’s heroes have lost wives, families and their […]


TransUnion’s TLOxp and Interactive Intelligence ARM Solution Integrate to Improve Right Party Contact Rates

CHICAGO, Ill. – TransUnion and Interactive Intelligence announced today that TransUnion’s TLOxp® has integrated with accounts receivable management solution, Interaction Collector®. This integrated solution will help organizations improve right party contact rates by giving them access to unique data elements, such as one best phone number, best address, and place of employment. TLOxp offers actionable information that can […]