For engagement, communications and efficiency in any industry, there is no denying digital is king. This is particularly true for the collections industry. The faster and more effective you can make your processes, the better they can be automated and replicated. Connecting with the consumers you need to reach — and establishing communication in the mode where they’re most comfortable — can reduce friction and increase returns.
Tight compliance rules leave little room for error. By using multiple outreach methods and integrating the highest-quality data available, you can prioritize accounts with the highest return potential and then connect with them efficiently, all while remaining compliant.
In this white paper, you'll learn why expanding your digital and automation strategy is the only way forward in the evolving financial landscape, and how Experian’s data, tools and services can help you develop an optimized collections strategy through each phase of the collections lifecycle.