Forget About It: FDCPA Class Action Asserting Emails Sent at Inconvenient Time Will Fail

Consumer attorneys are filing new class action lawsuits asserting that debt collector emails are being sent before 8 a.m. or after 9 p.m. in violation of the FDCPA. While debt collectors must adhere to the time restrictions for sending debt collection emails, it will be impossible for the consumer attorneys to certify any FDCPA class action asserting that a debt collector sent emails at an inconvenient time because email providers routinely delay the delivery of emails.

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[Webinar] Help Wanted: Predictive, Collaborative, and Intelligent Contact Data

Contact data is constantly changing, and regulations limit your outreach attempts. Add in increased skepticism and fear of scams, and it can seem nearly impossible to contact consumers.

A precision strategy can help your organization overcome these difficulties by using phone and email intelligence from data you already have on hand. Learn how to level up your data and insights to better reach your customers with TransUnion Customer Contact Intelligence Solutions on Thursday, April 25 at 3PM ET. Register now.

Huntington Debt Holding Commits to Monthly Support of Community Charities

TONAWANDA, N.Y. -- Huntington Debt Holding, a nationally licensed receivables management firm located in Tonawanda, New York, has supported dozens of charitable organizations since its inception. As a way to continue support on a monthly basis, Huntington Debt Holding will be donating to FeedMore WNY, Tunnel to Towers, and St. Jude’s Hospital each month.

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insideARM Weekly Recap- Week of April 15, 2024

The insideARM editorial team aims to bring you the 3 things from the ARM Industry that you need to know each week. This week that included a piece about AI implementation, another state enacting a data privacy law, and the CFPB’s consumer complaint information. Keep reading for a breakdown of last week’s news and why we felt you needed to know about it.

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Attorney Issa K. Moe Rejoins Moss & Barnett

Moss & Barnett is pleased to announce that attorney Issa K. Moe has rejoined the firm.

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CFPB Publishes Consumer Response Annual Report

The CFPB published its Consumer Response Annual Report for 2023, which discusses the consumer complaints received by the CFPB in that year and how companies responded to those complaints. The CFPB monitors consumers’ complaints and companies’ responses in order to glean information about the types of challenges consumers are experiencing with financial products and services. As a part of its monitoring, the CFPB reviews a sample of complaints and company responses to ensure the responses are accurate, timely, and complete.

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Ellen Doherty Joins Spring Oaks Capital as Group’s Controller

CHESAPEAKE, Va. -- Spring Oaks Capital, LLC is pleased to announce the hiring of Ellen Doherty as Controller. Ellen will be based in the Company’s headquarters in Chesapeake, Virginia and report directly to Chief Financial Officer John McNeill.

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Help Wanted: Predictive, Collaborative and Intelligent Contact Data

25 April 2024 at 03:00 p.m.

When your contact data isn’t meeting expectations, your organization lags behind. In this webinar by TransUnion, we'll discuss transformative technologies to make your data smarter and more strategic to optimize customer communications.

Event Details »

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