Newsletter Archive Version
Essential headlines, new reports, and best practices from Got this from a friend? Subscribe to the ARM Insider.

ARM Insider - The Debt Industry's Most-Trusted Daily header image

District of Maryland Sanctions Plaintiff and Her Counsel for Abuse of FDCPA and FCRA

Last week, insideARM wrote about an Eastern District of New York case where a judge called out the abuses of the Fair Debt Collection Practices Act (FDCPA) by plaintiffs and their counsel. It looks like the District of Maryland joins in on doing the same, this time with a suit that claims an FDCPA and Fair Credit Reporting Act (FCRA) violation.

Read the Whole Story »


The State of Third Party Collections: Challenges, Trends, and Innovations

Playback of the TransUnion webinar about the state of third-party collections is now available at this link.

The third-party debt collection industry is at a crossroads: Either modernize and adopt a consumer-centric approach or continue to face headwinds. While third-party collectors may find obstacles along the road ahead, there are also opportunities — if you know where to look.

Join TransUnion’s Javier Alvarado for a deep dive into our first-ever annual report focusing exclusively on third-party debt collection: The State of Third-Party Collections 2019: Challenges, Trends and Innovations

Key takeaways include:

  • How compliance and regulation has made it tough to innovate.
  • Brace yourself: The biggest expense for firms is expected to grow
  • The new, more effective consumer communication channels collectors are exploring as they await guidelines from the CFPB.
  • Skip tracing? Batching? Speech analytics? The technologies forward-thinking agencies are deploying.

Listen now.

News and Opinion


» District of Maryland Sanctions Plaintiff and Her Counsel for Abuse of FDCPA and FCRA

» Northwood Asset Management Group Supports Haven House for the Holidays

» Clear Payment Solutions Adds Gary Beet as VP of Sales

» E.D.N.Y. Calls Out Abuse of FDCPA, Confirms 1692g Requirements Don't Apply to Subsequent Letters

» Compromise Robocall Bill Passes House; Pallone-Thune TRACED Act on to the Senate

» Pairity Awarded “Most Innovative Product” at CollectTECH19

» San Diego Selects CSS IMPACT Financial Cloud as its Debt Collections Platform

» CCPA Confusion Addressed by Commenters at Calif. AG's Public Hearing

» Registration Open for RMAI’s Annual Conference–Early Bird Price Ends December 6th

» Coast Professional, Inc. Receives Training Top 125 Award

» 5 Ways to Use Mobile Phones to Digitize Outreach in 2020

» Settlement Reveals How Expensive the TCPA is Compared to Other Consumer Statutes Like the FDCPA

» Katabat Platform to Support SoFi Omnichannel Personal Loan Collections

» Text of New Compromise “Robocall” Bill Just Released–and it's Huge!

» Support for Balanced Debt Collection Regulations From an Unlikely Source

» Debt Collector Accuses Lexington Law of Destroying Evidence in Lawsuit on Credit Dispute Letters

» CFPB, ED Sued for Failure to Oversee Student Loan Servicers

» Kaulkin Ginsberg and Commercial Collection Agencies of America Released its Member Benchmark Operating Metrics Survey Report

» CFPB Regulatory Agenda Marks Final Debt Collection Rule for 2020...And the Clock is Ticking to Avoid CRA Nullification

» Ringless Voicemail Defendant Keeps Up the Pressure With Motion to Strike Plaintiff’s Expert Report



You Oughta Know, 9 December 2019

Welcome to You Oughta Know, a collection of links from around the internet that you should probably know about.


iA Strategy & Tech

10 June 2020 at 06:00 p.m.

Join the sharpest minds in credit and collections strategy. Experience the newest in industry tech live on-stage.

Event Details »

Keep Up With Us

Facebook Logo Facebook
Twitter Logo Twitter
LinkedIn Logo LinkedIn
To continue receiving email newsletters from insideARM, please add to your address book and/or safe list. All content and articles copyright © by insideARM LLC. All rights reserved. You can review insideARM's privacy policy here. Manage your email newsletter preferences or unsubscribe from this newsletter. Want to suggest a story? Email

Want to be promoted in our publications? See our marketing options.

Our mailing address is: