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California DFPI Proposes Further Modifications to Debt Collection Licensing Act

Although California’s licensing application is due by December 31, 2021, California’s Department of Financial Protection and Innovation (DFPI) continues to propose modifications to its debt collection licensing requirements.

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New Webinar - Beyond Compliance: Outreach Strategies & Intelligent Contact Data For a Reg F World

Dec. 2 at 2pm ET. After the Reg F deadline, every call and email will count more than ever. In this new webinar and case study from Neustar, find out how MRS leveraged behavioral data from Neustar - such as the best phone/email and the best time-of-day to contact each consumer - to increase reach, maximize efficiency, and increase effectiveness even as they stayed within the new Reg F guidelines. Set your company up for post-Reg F success. Sign up now.
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NYDFS Proposes Amendments to Debt Collection Regulation

On October 29, the New York Department of Financial Services issued proposed amendments to 23 NYCRR 1, its regulation titled “Debt Collection by Third-Party Debt Collectors and Debt Buyers.”  The proposed amendments would make significant changes to the sections of the current regulation dealing with initial disclosure requirements, statute of limitations disclosures, substantiation requirements, and telephone and electronic communications.  They would also align the DFS regulation with several of the CFPB’s requirements in Regulation F.  Regulation F is set to become effective on November 30, 2021.

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BREAKING: 11th Circuit Vacates Hunstein; Full Panel will Rehear Case

Just before noon today, the Eleventh Circuit Court of appeals issued an order vacating its opinion in Hunstein vs. Preferred Collection & Management Services, Inc, 994 F.3d 1341 (11th Cir. 2021), which means Hunstein is no longer good law.

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TCN Launches Online Regulation F Guide for Collection Agencies to Maintain Compliance in Their Communication Practices

ST. GEORGE, UT -- TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, today announced the launch of "A Comprehensive Guide to Regulation F and How It Impacts Debt Collection," an online guide that details the new rules announced by the Consumer Financial Protection Bureau (CFPB) in its interpretation of the Fair Debt Collections Practices Act (FDCPA), which takes effect on Nov. 30, 2021.

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A Digital Transformation Means Thinking Differently

We’re witnessing a digital shift in the ARM industry. So, how might you need to staff differently to make sure you can keep up? Jim Beck, COO of MRS BPO, discusses that with Erin Kerr, plus:

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15 Days Until Reg F is Here! 3 Things You Can Do to Prepare for the Reg F Effective Date NOW

Regulation F (Reg F) is the most significant change to the ARM industry in over 40 years and the Reg F effective date is coming up in just 15 days. In addition to the regulatory issues created by Reg F, you can also expect that consumer attorneys will file a landslide of lawsuits to test Reg F’s limits.

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Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

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