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NYDFS Proposes Amendments to Debt Collection Regulation

On October 29, the New York Department of Financial Services issued proposed amendments to 23 NYCRR 1, its regulation titled “Debt Collection by Third-Party Debt Collectors and Debt Buyers.”  The proposed amendments would make significant changes to the sections of the current regulation dealing with initial disclosure requirements, statute of limitations disclosures, substantiation requirements, and telephone and electronic communications.  They would also align the DFS regulation with several of the CFPB’s requirements in Regulation F, set to become effective on November 30, 2021.

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New Whitepaper - Playing by the Rules: A Case Study on Compliant Convenience Fees in ARM

Agencies can add 2% to 3% back to their contingency fee margins by asking consumers to absorb credit or debit card merchant costs, but that strategy comes with significant compliance risk - from the FDCPA, CFPB rules, and multiple state laws. Plus, the card brands have very specific rules, too. In this new whitepaper from Payscout, find out how one high profile agency successfully deployed this strategy only after acing convenience fee compliance. Learn more.
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BREAKING: 11th Circuit Vacates Hunstein; Full Panel will Rehear Case

Just before noon today, the Eleventh Circuit Court of appeals issued an order vacating its opinion in Hunstein vs. Preferred Collection & Management Services, Inc, 994 F.3d 1341 (11th Cir. 2021), which means Hunstein is no longer good law.

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TCN Launches Online Regulation F Guide for Collection Agencies to Maintain Compliance in Their Communication Practices

ST. GEORGE, UT -- TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, today announced the launch of "A Comprehensive Guide to Regulation F and How It Impacts Debt Collection," an online guide that details the new rules announced by the Consumer Financial Protection Bureau (CFPB) in its interpretation of the Fair Debt Collections Practices Act (FDCPA), which takes effect on Nov. 30, 2021.

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A Digital Transformation Means Thinking Differently

We’re witnessing a digital shift in the ARM industry. So, how might you need to staff differently to make sure you can keep up? Jim Beck, COO of MRS BPO, discusses that with Erin Kerr, plus:

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15 Days Until Reg F is Here! 3 Things You Can Do to Prepare for the Reg F Effective Date NOW

Regulation F (Reg F) is the most significant change to the ARM industry in over 40 years and the Reg F effective date is coming up in just 15 days. In addition to the regulatory issues created by Reg F, you can also expect that consumer attorneys will file a landslide of lawsuits to test Reg F’s limits.

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CA DFPI Issues Fourth Modifications to Proposed Regulations to Implement 2018 Law Requiring Consumer-Like Disclosures for Commercial Financing

The California Department of Financial Protection and Innovation has published a fourth round of modifications to implement SB 1235, the bill signed into law on September 30, 2018 that requires consumer-like disclosures to be made for certain commercial financing products, including small business loans and merchant cash advances.  The law contains exemptions and carve-outs for, among other things, depository institutions, financings of more than $500,000, closed-end loans with a principal amount of less than $5,000, and transactions secured by real property.  Compliance with the new disclosure requirements is not required until the DFPI’s final regulations become effective.

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Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »