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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Does Your Collection Agency Name Violate Regulation F? [Podcast]

19 August 2021
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Utah District Court Finds Petition Clause Bars FDCPA Suit Brought Against Debt Buyer for Filing Collection Suit Without a License

18 August 2021
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Credit Eco to Go: Competing for the Attention of the Consumer

9 August 2021
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D.C. City Council Amends Emergency Debt Collection Bill

5 August 2021
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DCM Services Enhances DCMS ServiceLink with Chat Functionality and Quick Pay Feature

5 August 2021
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CFPB Finalizes Regulation F Implementation Date: What Your Organization Needs To Consider in Order To Be “Reg F Ready”

3 August 2021
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BREAKING: CFPB Confirms Reg F Will Take Effect on November 30, 2021

30 July 2021
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The TransUnion Decision: A Blessing or a Curse for the ARM Industry?

29 July 2021
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Passing Value to Sellers Through 100% Machine Learning Driven Calling

29 July 2021
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D.C. Council Passes Comprehensive Debt Collection Bill; Sends to Mayor for Signature

28 July 2021
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Awesome TCPA Win!: Court finds Facebook’s “Clear Holding” Requires Use of R&SNG and Not Just Capacity to Qualify as ATDS

27 July 2021
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Eastern District of New York Dismisses Six Hunstein Copy-Cat Cases; Questions Hunstein’s Viability After TransUnion

26 July 2021
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California DFPI Announces Inaugural Debt Collection Advisory Committee Meeting

26 July 2021
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8th Cir. Confirms Various Loss Mit and Foreclosure Communications Not Subject to FDCPA

22 July 2021
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What If You're Not As Automated As You Think You Are?

21 July 2021
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CA DFPI: Debt Collector License Application Due by Dec. 31, 2021

21 July 2021
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Hunstein Stay Denied!: Court Refuses to Stay Hunstein Case Pending En Banc Determination–Withholding of Mandate Immaterial

19 July 2021
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Consumer Relations Consortium Receives Responses from Nevada Regarding New Medical Collections Law

12 July 2021
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Connecticut and Minnesota Approve Work From Home; MN Requires Debt Buyers to be Licensed

8 July 2021
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Thinking Differently: The 4 Most Common Mistakes Plaguing Data Science and AI for Debt Collection

30 June 2021

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