Senior Compliance Advisor, Debra Ciskey Joins ARM Compliance Business Solutions, LLC.

BIRMINGHAM, Ala. -- ARM Compliance Business Solutions is excited to announce that Debra Ciskey has joined the company as a Senior Compliance Advisor. In this role, Debra will navigate ARM Compliance Business Solutions’ clients through the ever-changing regulatory compliance requirements of consumer financial laws by enhancing their Compliance Management System through policy development and implementation, training development, service provider oversight, audit controls and risk assessments.

2023 marks Debra’s 43rd year working in the collection industry.  Her introduction to the industry began when she answered a newspaper ad for a librarian at a “private company,” which happened to be the American Collectors Association. Library maintenance was just a part of her job as the Assistant Director of Public Affairs at ACA. 

Debra compiled ACA’s first FDCPA Guide with legal citations, which also became the participant workbook, with annual updates for the first decade with which ACA offered its FDCPA Seminars. Debra became an ACA Certified Instructor in 1983 and was a regular stand-in, initially, when member-instructors had last-minute conflicts. She was promoted to Director of Education in 1985 and guided the faculty, trained new instructors, wrote numerous new offerings for ACA Education—seminars and products—and led the effort on the production of the first computer-based training product that ACA offered on FDCPA compliance. Serving as ACA’s most-tenured instructor, she has taught more than 225 ACA seminars.