ST. LOUIS, Mo. -- Credit Control, LLC (“Credit Control”) is proud to announce for the third year in a row, our employees have ranked us as winners in the Best Places to Work in Collections program. This is the company’s third time participating in the program with back-to-back #1 overall rankings in the large company category. 

The Best Places to Work in Collection program, now in its 15th year, is administered by Best Companies Group, which conducts over 60 local, national and industry “Best Places” programs each year. This year, only 34 companies met the standard to participate in this survey which identifies, recognizes, and honors the best places of employment in the Collections industry.

The program includes a rigorous two-part blind survey process to determine the Best Places to Work in Collections. This included an evaluation of workplace policies, practices, philosophy, systems, and demographics. The second part consisted of an employee survey to measure the employee experience with direct, unfiltered employee input, including all Credit Control locations across the country. 

Rick Saffer, the President & CEO of Credit Control, made the decision to participate based on the independent review process ran by the Best Companies Group. He commented, “Our leadership team strives to build a culture that is diverse, cohesive, and founded on trust and teamwork. It is extremely rewarding to see this hard work be recognized with a positive response from our employees. It’s a great year when we can once again celebrate being ranked #1 by both our clients and our employees.”

In addition to our back-to-back first place rankings in this program, Credit Control was recently recognized as the Agency of the Year for one of the country’s largest telecommunication providers. This is the second time in four years that the company achieved this award. 

Other recent client awards include:

  • #1 Overall Agency 
  • Highest Over Remittance Agency 
  • Best Onsite & Best Remote Audit Agency 
  • Highest Performer in Specialty Market 
  • Best Overall Agency Performance to Goal 
  • Most Overall Compliant Agency

For more information on the Best Places to Work in Collections program or to view the full rankings, visit:

For more information on Credit Control, LLC and how we partner with our clients to help care for their customers, please visit:

About Credit Control, LLC

Headquartered in St. Louis, MO, Credit Control, LLC is a recognized leader in recovery solutions. Since 1989, Credit Control has served a wide variety of blue-chip clients through its four nationwide locations and a team of over 600 employees. The company is founded on its core values of providing strong customer service and exceptional recovery results for our clients; developing an employee culture that is built on trust, accountability, and clear communication; and creating solutions that utilize the latest technology. 

Credit Control's recovery approach blends traditional collections with omni-channel communications in a compliant & customer-centric culture. Credit Control maintains ISO/IEC 27001 certification, SSAE-18 SOC 1 Type 2 and SOC 2 Type 1 reports, Level 2 PCI-DSS compliance, and fully secured systems. The company has received numerous awards for performance, compliance, and innovation from many of the largest creditors in the world.

As an Equal Opportunity Employer, Credit Control is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Credit Control’s mission is to become the preferred supplier to industry leaders by providing the highest level of quality, compliance, and innovation while delivering top tier performance in a positive employee work environment.

Company Contacts

Paul Farinacci, Executive Vice President and Chief Sales & Marketing Officer;  Direct:  818-720-6502 Email:

Marc Ross, Vice President of Marketing; Direct:  305-389-6235 Email:

Credit Control, LLC – Corporate Headquarters: 3300 Rider Trail S, Suite 500, Earth City, MO 63045

Other Offices Include: Las Vegas, NV & Tampa, FL (2)

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