GENESEO, N.Y. – Coast Professional, Inc. (Coast) is excited to announce the promotion of Lisa Reese to Vice President of Compliance. Ms. Reese has more than 24 years of experience in a variety of aspects of collections including compliance, operations, and auditing, as well as a track record of achieving business growth while protecting consumer rights. She began her career at Coast in 2018 as Senior Director of Compliance, where she has provided leadership and support to teams of legal, quality assurance, training, and compliance employees.
Ms. Reese has spearheaded Coast’s compliance efforts on multiple new contract initiatives including large federal clients, contact centers, state and local governments, and court systems. Under Ms. Reese’s guidance, Coast was named a Training APEX Award (previously Training 100, formerly Training 125) winner by Training Magazine for three straight years (2020-2022).
In her new role as Vice President of Compliance, Ms. Reese will oversee all ongoing activities related to the development, implementation, maintenance of, and adherence to laws, regulations, and standards of conduct for data security and receivables management. She will be responsible for the general operation of Coast’s Legal/Regulatory, Quality Assurance, and Training/Education Departments and related activities to ensure legal, ethical, and proper conduct.
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