TORONTO, Ontario -- Debt Control Agency (DCA), today announced the opening of DCA’s West branch and the addition of Greg Carter as Vice President of West Branch located in Kelowna , BC. In this role, Greg will oversee the development and implementation of DCA’s strategy and business development intended to increase DCA’s presence in the ARM/Collections space.
“With more than 30 years of Collections/ARM global solutions , Greg has a proven track record of driving business results through innovative program design and building lasting relationships with stakeholders across a variety of industries,” said Mohsen Monavari, President and CEO, DCA.
Greg will be responsible for the growth and development of innovative new program offerings with implementing the company’s overall values, mission and strategic goals while promoting DCA as the ‘brand name’ in the Collections/ARM space.
Debt Control Agency (DCA) is a leading national provider of collections, receivables management and customer services. DCA is headquartered in Toronto with contact centres in Ontario, Quebec and British Columbia. We are nationally licensed and provide consumer and commercial debt recovery and customer services to our clients in various industries.
DCA is results-driven and focused on servicing our clients with the highest collection recovery rate while maintaining the best standards of customer responsiveness in the industry. Keeping this in mind, we continually invest in the company and our greatest asset, our people. DCA staff is thoroughly trained during onboarding as well as continuously subjected to standardized testing and monitoring. Our senior management team has held key positions within the collections industry and have over 100 years of combined experience.
For more information about DCA visit: www.debtcontrolagency.com