What will the relationship between ED and debt collectors look like?

The National Consumer Law Center released a pretty one-sided report about the role debt collectors play in collecting student loan debt for the Department of Education. But fear not: Student loan collection is a viable market, no matter how “icky” some might believe it to be. That’s why we created our new report, Student Loans – A Primer, which provides a snapshot of the student loan industry so that collectors can see where there is the greatest opportunity for growth in the market, and how compliance and “consumer first” thinking are mindsets that can ultimately boost ROI.