Rewards and Incentives for Government Debt Collectors?

Orchards, Wash. – Rewarding collectors through incentives and commissions is standard in the private sector.  Governments, however, have been challenged by this practice because of budgets, public perception, and a variety of other reasons.

At its 3rd Annual Conference, the Government Revenue Collection Association (GRCA) has partnered with Snowfly, an industry leading employee incentive company to discuss the development of reward and incentive programs within government collection offices.

“Snowfly acknowledges the obstacles governments face when developing collector incentive programs.  We are excited to provide some real-world solutions for GRCA and its membership,” said Bob Cowen, a Snowfly advisor.  “Working with GRCA gives Snowfly the opportunity to demonstrate that even with limited resources, collector performance can be substantially improved and sustained.”