Four Best Practices You Should Have Now to Reduce Bad Debt

Editor’s note: This is the second of three parts on how to identify, cut, and manage bad debt. Read Part I here.

“You will never eliminate bad debt. Bad debt is not going away.”

So warned W. Christopher Johnson to a group of healthcare finance professionals at June’s annual conference of the Healthcare Financial Management Association. Johnson, vice president of revenue cycle management, regional facilities, for Carolinas Healthcare System joined Carolyn Swanson for an hour of straight talk about tracking and reducing bad debt.