Join this webinar to hear from Dave Wasik, 2nd Order Solutions, and Brian O’Malley, The Boston Consulting Group, as they team up with insideARM's Amy Perkins to share how they're working with clients to create offer/relief programs, re-evaluate their contact channel mix and prepare for growing capacity constraints in the face of COVID-19.

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April 28, 2020, 3 p.m. April 28, 2020, 4 p.m.
From
28 April 2020 at 03:00 p.m. ET
To
28 April 2020 at 04:00 p.m. ET
Duration
60 minutes

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Segmentation is a critical element of any strong collection strategy. Dave Wasik of 2nd Order Solutions and Brian O'Malley of The Boston Consulting Group will be teaming up with insideARM's Amy Perkins to share how they're preparing clients to evaluate their portfolio, customer differentiation and ultimately segmentation post COVID-19.


This webinar series, Leading Strategically Through Recovery, is made possible by the generous sponsorship of LiveVox.

Brought to you by the thought leaders and innovators at insideARM and the iA Institute.