![A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]](/media/images/AdobeStock-guidelines-rules.max-80x80_0uhx35C.jpg)
Countdown to Reg F - Still have Questions for the CFPB? There's a Portal for That.
18 October 2021
![A brown door mat with the word "WELCOME" written in black [Image by creator Winston Link from AdobeStock]](/media/images/AdobeStock--Winston_Link--welcome-executive-ch.max-80x80_RXfQXDU.jpg){kind=small}
Phillips & Cohen Associates Hires Shawn Farris As SVP, Digital Operations.
18 October 2021
![A white computer keyboard with a large green key that says "Payment" [Image by creator ArtemSam from AdobeStock]](/media/images/AdobeStock--ArtemSam--payment.max-80x80_f2AxE5q.jpg)
PDCflow Releases Support for Zero Cost Processing to Merchants
18 October 2021
![Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]](/media/images/AdobeStock--olegkruglyak3--announce-statement-.max-80x80_eIW3bfH.jpg)
ACA International Selects Scott Purcell as New CEO
18 October 2021
![Person holding up a chalkboard that says "Give Back" [Image by creator christianchan from AdobeStock]](/media/images/AdobeStock-give-back-charity-donate.max-80x80_Tx5RAR5.jpg)
Central Portfolio Control, Inc. Sponsors Veterans Fishing Competition
18 October 2021
CFPB Releases New Information Technology Section to Examination Manual
14 October 2021
New York Governor Signs Law Requiring New Initial Communication Disclosure; Effective Nov 7, 2021
13 October 2021
![File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]](/media/images/imported-post-thumbnail-23537.max-80x80_CfHHRGY.jpg){kind=small}
CEO Escapes Personal TCPA Liability: “Ownership… is not enough to sustain personal liability for individuals”
12 October 2021
![Three business women in suits [Image by creator digitalskillet1 from AdobeStock]](/media/images/AdobeStock--digitalskillet1--women-business.max-80x80.jpg)
Making Lifelong Friends at the Industry's Most Unique Networking Conference
12 October 2021
![Nautical themed picture of life preserver and wooden dock that says "New on Board" [Image by creator DOC RABE Media from AdobeStock]](/media/images/AdobeStock--DOC_RABE_Media--new-employee-welco.max-80x80_ZuO8jN1.jpg){kind=small}
Provana Welcomes Chief Revenue Officer
12 October 2021
![Photo of hourglass with sand all in the bottom [Image by creator Zerophoto from AdobeStock]](/media/images/AdobeStock-out-of-stat-time-deadline-clock.max-80x80_zRJxHfK.jpg){kind=small}
Without Creditor Cooperation, Debt Collectors Cannot Safely Work Accounts After November 29th
11 October 2021
Landmark Strategy Group Participates in Cycling Event for Charity Fundraiserv
11 October 2021
![An animated image of a judge facing two lawyers in court [Image by creator cookart from AdobeStock]](/media/images/AdobeStock-judge-court-decision-lawyer-argumen.max-80x80_bvaG4q7.jpg)
Federal Court Agrees with Debt Collectors; Holds Two Hunstein Copycat Plaintiffs Have Standing in Federal Court
7 October 2021
![Photo of the Internal Revenue Service building [Image by creator Natalia Bratslavsky from AdobeStock]](/media/images/AdobeStock--Natalia_Bratslavsky--internal-reve.max-80x80_23fKBMM.jpg)
IRS Awards New Contracts to Private Collection Agencies
6 October 2021
Coast Hires Brent Henderson as Vice President of Human Resources
6 October 2021
Ontario Systems Announces Rebrand and Name Change to Finvi
6 October 2021
![[Image by creator Leigh Prather from AdobeStock]](/media/images/AdobeStock-questions.max-80x80_exQl5NR.jpg)
CFPB publishes FAQs regarding Limited Content Messages and Call Frequencies
5 October 2021
![A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]](/media/images/AdobeStock-mobile-communications-technology-pa.max-80x80_BcgTjzy.jpg)
Three Questions Everyone Should Ask about Omnichannel Solutions for Collections
4 October 2021
![[Image by creator ar130405 from AdobeStock]](/media/images/imported-post-thumbnail-23334.max-80x80_IwdQKhw.jpg)
CFPB Report Finds Declines in Credit Card Debt, New Applications and Increases in Digital Engagement in 2020
4 October 2021
Breaking – Rohit Chopra Confirmed as CFPB Director
30 September 2021
![Clipboard with credit report and pen [Image by creator tashatuvango from AdobeStock]](/media/images/AdobeStock_119414363.max-80x80_bRQhEMS.jpg)
Legally Deleting a Credit Bureau Tradeline [Podcast]
30 September 2021
Meanwhile in Massachusetts…..New Bill Would Outlaw Using Local Area Codes Unless Caller is In State–$10K in Damages Available
30 September 2021
7th Cir. Holds Collecting ‘Fees on Fees’ Did Not Violate the FDCPA
29 September 2021
State Donates $5700 in Back-to-School Fundraiser
29 September 2021
![A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]](/media/images/Think_Differently.max-80x80.png)
Think Differently: How TCN Innovates Using Customer and End User Feedback
28 September 2021
Numeracle Releases STIR/SHAKEN Implementation Report
28 September 2021
![A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]](/media/images/AdobeStock-fine-penalty-enforcement.max-80x80_L6WQ1e3.jpg){kind=small}
DFPI Sanctions Debt Collector in First Action Under the California Consumer Financial Protection Law
27 September 2021
Former Capital One and Goldman Sachs Executives Join Prodigal for Their Next Leg of Growth
27 September 2021
Consumer Financial Protection Bureau Announces New Advisory Committee Members
23 September 2021
![Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]](/media/images/imported-post-thumbnail-23486.max-80x80_9H3MnTY.jpg){kind=small}
CRC Submits Comments to Nevada Regarding Proposed Regulations for Medical Collection Law
23 September 2021
Think Differently: How Consumer Preference Will Shape the Future of Collections
22 September 2021
![[Image by creator Argus from AdobeStock]](/media/images/AdobeStock-lawsuit-legal-court.max-80x80_egw37mh.jpg)
CFPB Sues Software Company; Alleges it Encourages Credit Repair Businesses to Charge Illegal Fees
21 September 2021
insideARM and the iA institute Announce Enhanced Collections Case Law Alert Service
21 September 2021
![Man holding mobile phone displaying green checkmark [Image by creator from insideARM]](/media/images/Mobile_phone_displaying_green_checkmark.max-80x80.png){kind=small}
Numeracle and Avantive Solutions Help Businesses Achieve Instant Brand Recognition with Verified Calls by Google
21 September 2021
State Names Sameer Maini as Chief Information Officer
21 September 2021
![[Image by creator Gregory Johnston from AdobeStock]](/media/images/AdobeStock-phone-answer-fdcpa-landline.max-80x80_2ODXWdE.jpg)
6th Cir. Reverses Trial Court Ruling that TCPA was Wholly Unconstitutional After 2015 Amendments
20 September 2021
![[Image by creator kentoh from AdobeStock]](/media/images/imported-post-thumbnail-23440.max-80x80_1q3QUH8.jpg)
FTC Opens Rulemaking Petition Process, Promoting Public Participation and Accountability
20 September 2021
![[Image by creator enterlinedesign from AdobeStock]](/media/images/win_banner_AdobeStock_81809182.max-80x80_7wJyd7c.jpg)
Crushing Victory: Court finds Aspect/ALM Not an ATDS– Rejects “Capacity” Argument (But There’s a Big “FN7” Wrinkle Here)
16 September 2021
TrueAccord Launches Retain, a Digital-First Solution for Early-Stage Collections
16 September 2021
![[Image by creator from ]](/media/images/iAST_Webinar_2_Landing_Page_Image_1_2.max-80x80.png){kind=small}
20 October 2021 at 02:00 p.m.
27 October 2021 at 02:00 p.m.
3 November 2021 at 01:00 p.m.
![Women in Consumer Finance 2021 Logo [Image by creator Editor from insideARM]](/media/images/Women_in_Consumer_Finance_Logo_-_v1.max-80x80.png){kind=logo}
6 December 2021 at 02:45 p.m.
Copyright insideARM LLC. All rights reserved.
![File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]](/media/images/imported-post-thumbnail-23537.2e16d0ba.fill-778x518_aJOM26k.jpg)
![The Customer Preference Playbook Cover [Image by creator Editor from insideARM]](/media/images/The_Customer_Preference_Playbook.max-80x80.png)
![How to Make Every Call, Text, and Email Count in the Era of the CFPB’s Regulation F [Image by creator Neustar from insideARM]](/media/images/How_to_Make_Every_Call_Text_and_Email_Count.or.max-80x80.png)
![[Image by creator from ]](/media/images/Screenshot_2021-06-29_100615.max-80x80.png)
![[Image by creator from ]](/media/images/Prodigal_Whitepaper_Cover.max-80x80.png)
![[Image by creator from ]](/media/images/Copy_of_Telrock_Survey_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Kaulkin_Diversity_WP_Cover.max-80x80.png)
![Cover for the report titled: Why Customers Won’t Take Your Call [Image by creator Neustar from insideARM]](/media/images/Why_Customers_Wont_Take_Your_Call_-_Forrester_.max-80x80.png)
![[Image by creator from ]](/media/images/Webinar_Social_asset.max-80x80.png){kind=small}
![[Image by creator from ]](/media/images/Survey_email_header_2.max-80x80.png){kind=small}
![[Image by creator from ]](/media/images/Copy_of_Zoom_Header_Image.max-80x80.png){kind=small}
![[Image by creator from ]](/media/images/7x7_webinar_thumbnail.max-80x80.png){kind=small}
![[Image by creator from ]](/media/images/Zoom_Header_Image.max-80x80.png){kind=small}
![[Image by creator from ]](/media/images/EXL_Veris_Financial_Argus_cltj6RW.max-80x80.png){kind=small}
![[Image by creator from ]](/media/images/Reg_F_Q1_and_Q2_Priorities1.max-80x80.png){kind=small}