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Operation Corrupt Collector: Federal and State Regulators Announce Sweeping Law Enforcement Action

Today, the FTC—in tandem with Federal and state regulators and attorneys general—announced a sweeping law enforcement action dubbed Operation Corrupt Collector. The action targets collectors who engage in unauthorized collection of debt or collection of state debt, including the use of abusive collection practices. The broad sweep includes 50 enforcement actions brought by the Federal regulators and 16 states.

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Credit Reporting Disputes Handling and Procedures

This insideARM Tool gathers together industry intelligence along with policies and procedures from members across a variety of debt industry verticals.

These documents can be useful in: 

  • testing your current policy/procedure against others in the industry

  • testing your own business practices

  • exposing gaps in your current process

  • understanding how others are tackling this issue

  • developing your own policy/procedure from scratch.

This information is culled from insideARM members. It is not legal advice, and is not intended to be legal advice.

Don't want to spend $129? Sign up for insideARM's Research Assistant program. It's $50 a month, and you get unlimited free access to all policies, procedures, work instructions, and document packets -- plus monthly peer connections and a research team that will help you with some of your tougher questions. Sign up now!

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It's Official: Calif. Governor Approves Debt Collection Licensing, Mini-CFPB

insideARM previously wrote about both California's legislation to create debt collection licensing requirements as well as the state's efforts to create a state consumer protection agency (affectionately dubbed the "Mini-CFPB"). These two efforts are now a reality, as California's Governor Gavin Newson signed and approved both pieces of legislation on September 25, 2020. Here's what you need to know about each.

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Women in Consumer & Commercial Finance Conference 2020

8 December 2020 at 12:30 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer & Commercial Finance Digital – a virtual conference and networking experience for ALL women in consumer & commercial finance.

Event Details »


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