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3 Under-the-Radar Strategies to Reduce Friction in Authentication for Digital Debt Collection

In collections, authentication equals friction.

We’re asking customers to give us their private information, like their date of birth and the last four digits of their social security number before they even know who we are. Over the phone, the process is ripe with potential customer and agent frustration. Web portals can cause friction, too, with poorly designed processes that don't reflect the shift to digital seen in financial services and e-commerce.

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Reach Consumers More Efficiently While Complying with Regulation F

Reg F and the “7-in-7 rule” have made collectors’ efforts to reach consumers even more challenging. Collectors must optimize their efforts with an intelligent omnichannel contact strategy and phone behavior intelligence. In this new Whitepaper from Neustar, learn how an intelligent omnichannel approach can comply with Reg F, improve RPC rates, and allow for faster contact than competitors that fail to adapt.


Download now to learn how to make each call, text, and email count under Reg F.
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insideARM is grateful to our 2022 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital TransUnion Provana

Denise Tobin, Director of Business Development at The Cascade365 Family of Companies

PETALUMA, Calif. -- The Cascade365 Family of Companies is excited to announce that Denise Tobin has joined the team as Director of Business Development.

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Absolute Resolutions Corp. Supports the Minnesota Council on Economic Education in Honor of Financial Literacy Month.

BLOOMINGTON, Minn. – Absolute Resolutions Corp., headquartered in Bloomington, MN, announced today that in honor of financial literacy month they have contributed for the second year in a row to the Minnesota Council on Economic Education (MCEE).

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Credit Eco to Go: Detecting and Remediating Risk in Real Time

In a very crowded #fintech market, #CreditEcotoGo welcomes Sedric to the podcast. Voted the Most Promising Fintech Startup of 2022 by #Citi and #Visa,  Sedric is an AI solution which systemically implements the most critical part of a financial institution’s compliance management system: risk detection and remediation.

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Virginia Governor Vetoes Medical Debt Collection Bill

Medical debt continues to capture the attention of state and federal government, with lawmakers and regulators continuing to target how medical debt is collected and how it is reflected on a consumer credit report.

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New Crowdsourced Litigator List at StopLitigators.com is Compiling TCPA Demand Letters

SANTA ROSA, Calif. -- StopLitigators.com is a new, free, crowdsourced database of Telephone Consumer Protection Act (TCPA) litigators compiled from demand letters submitted by industry users. StopLitigators.com is offering free access to check phone numbers against the database in exchange for signing up. Marketers can sign up at StopLitigators.com, submit their demand letters and lawsuits to the crowdsourced litigator list, help contribute to an industry-wide resource to eliminate predatory litigators from the marketing ecosystem, and receive free access to check their calling lists against the database.

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Data Matters: How to Build the Foundation of your Data Stewardship & Security Programs - Session 1: The Basics

27 April 2022 at 02:00 p.m.

It's 2022, which means you are probably sitting on a giant pile of data. But some piles of data are MUCH more valuable than others.

If your data is organized, fully mapped, and accessible to your team, you're probably using it to grow revenue right now. If that data is disorganized and incomplete, it won't help with revenue, growth, or efficiency. It may also be a bigger compliance risk than you realize.

In this three-part iAST webinar for upper level executives and CTOs/CIOs in recovery and collections, find out how strong data stewardship, security, and standardization practices can help you organize your data, make it accessible, protect it, and use it to support significant revenue growth.

Event Details »