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Circuit Split on Standing Gets Wider: 11th Circuit Tosses FDCPA False/Misleading Claim

The U.S. Supreme Court decision in Spokeo v. Robins was all the rage when it was first released in 2016. In reality, it caused a messy aftermath of case law related to Article III standing that ultimately led to a big circuit split in the FDCPA context. This week, the Eleventh Circuit Court of Appeals (11th Circuit) further solidified this split when it found that a plaintiff who claims consumers might be misled by a debt collection communication, but he himself was not misled, lacks Article III standing to bring an FDCPA claim.

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Collections strategy best practices, new tech and digital networking this July

iA Strategy & Tech (July 21-23) is the industry's most practical, data-rich source for cutting-edge collections strategy insight. What's more, this event is entirely digital this year, so you can network with your peers and vet new tech without having to travel. Make sure you're prepared for Q3, Q4 and beyond.


Attendees from over 100 companies have already signed up; more are joining us every day. Don't miss out! Sign up today.


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Thinking Differently About Getting Your Calls Through in the New Age of STIR/SHAKEN

As timelines for STIR/SHAKEN implementation, mandated by the TRACED Act, move closer and closer, conversations about call authentication through STIR/SHAKEN have started to trump conversations about call blocking and labeling analytics. There is a lot of information published online about STIR/SHAKEN, some technical, some hypothetical, but our purpose here is to discuss the challenges associated with STIR/SHAKEN call authentication and the enterprise caller.

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Watch Now: Best Practices for Credit Reporting and Disputes During COVID-19

The iA Institute's series of digital roundtables, Leading Strategically Through Recovery, generously underwritten by LiveVox, helps industry leaders strategically navigate through the recovery of the current health and economic crisis.

This webinar series, Leading Strategically Through Recovery, is made possible by the generous sponsorship of LiveVox.

Brought to you by the thought leaders and innovators at insideARM and the iA Institute.

In this 30-minute webinar, Michelle Macartney, Managing Partner of Bridgeforce, and insideARM’s Amy Perkins, will discuss credit reporting guidance from CDIA as well as operational tips and best practices for credit reporting and disputes management in compliance with the CARES Act.

Watch now »


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