Arizona Federal District Court Holds MMS’s Are Not Prerecorded Messages Under the TCPA Unless They Play Automatically

A district court in the District of Arizona granted a motion to dismiss in a Telephone Consumer Protection Act (TCPA) case on the basis that multimedia messaging service (MMS) texts do not constitute prerecorded messages unless the audible component plays automatically upon opening.

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Glass Mountain Capital Champions the Fight Against Child Hunger This Holiday Season

SCHAUMBURG, Ill.-- In the spirit of the holiday season, Glass Mountain Capital is proudly stepping forward as a beacon of hope and generosity in the community. Embracing the true essence of giving, the company is dedicating its resources and efforts as donors to combat child hunger, a pressing issue in today's society.

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CFPB Fall 2023 Rulemaking Agenda Indicates Imminent Issuance of Final Credit Card Late Fees Rule and Proposed Rules on Overdraft and NSF Fees

The CFPB has released its Fall 2023 rulemaking agenda as part of the Fall 2023 Unified Agenda of Federal Regulatory and Deregulatory Actions.  The agenda’s preamble indicates that “[t]he Bureau reasonably anticipates having the regulatory matters identified [in the agenda] under consideration during the period from November 2023 to October 2024.”

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Successfully Transform Your Phone Channel Collections Training for Remote Agents

See how collections training programs can use real-world activities and empathy to boost learning outcomes, customer satisfaction and collections performance.

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Glass Mountain Capital Appoints Diane Margolin as New Vice President of Business Development

SCHAUMBURG, Ill.--  Glass Mountain Capital, a leader in the accounts receivable management and capital recovery industry, is proud to announce the appointment of Diane Margolin as its new Vice President of Business Development. With over 20 years of exceptional experience in business development, Diane brings a wealth of knowledge and expertise to Glass Mountain Capital.

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Minnesota Amends Health Care Provision in Extensive New Law that Affects Debt Collection

On November 9, the State of Minnesota enacted Chapter 70--S.F.No. 2995, a large bill to amend certain sections of its current health care provisions. The bill covers extensive changes to healthcare provisions, from prescription contraceptives, hearing aids, mental health, long COVID, and childcare, among many others.

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Featured Resources and Webinars

from insideARM.com

» Seizing the Opportunity in Uncertain Times: The Collections Industry in 2023

» Listen to Voice AI in Action

» Streamline Your Collections Process with Voice AI

» NAVIGATING COLLECTIONS LICENSING: How to Reduce Financial, Legal, and Regulatory Exposure

» A New Kind of Collections Strategy: Empowering Lenders Amid a Shifting Economic Landscape

» Open the Door to SMS Communication for Debt Collection

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