Judge Dismisses FDCPA Case Alleging Violations Based on Undated Model Validation Notice

On November 20, a judge for the Southern District of New York granted a motion to dismiss a Fair Debt Collection Practices Act (FDCPA) class-action holding that a simple lack of a date on a model validation notice did not amount to a violation of the statute because it was not confusing to the least sophisticated consumer.

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DebtNext Software Adds LJ Ross Associates and CBE Group as Formally Accredited Partners

COPLEY, OH --DebtNext Software announces LJ Ross Associates and the CBE Group as accredited partners of the newly established dPlat Partner Accreditation Program.  This program has been developed to provide creditors with complete peace of mind when selecting collection partners to integrate with their DebtNext platform (dPlat).

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Trade groups urge CFPB to issue ANPR on FCRA rulemaking

In September 2023, the CFPB announced that it was launching a Fair Credit Reporting Act rulemaking and issued an outline of the proposals it is considering in preparation for convening a Small Business Advisory Review Panel.  A group of consumer financial industry trade groups recently sent a letter to Director Chopra urging the CFPB to issue an Advanced Notice of Proposed Rulemaking (ANPR) before it publishes a Notice of Proposed Rulemaking.

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MCA Collection Agency Turns to Skit.ai To Automate Thousands of Collection Calls Per Day with Voice AI

NEW YORK, N.Y. -- Skit.ai, the leading provider of conversational Voice AI solutions, announced today its partnership with MCA Collection Agency, a Missouri-based third-party collection agency primarily focused on healthcare collections. By adopting Skit.ai’s industry-leading solution to automate outbound collection calls, MCA plans to address staffing shortages and maximize account penetration.

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Milano Elected to National Reverse Mortgage Lenders Association Board

WASHINGTON, DC -- McGlinchey Stafford is pleased to announce that Member Jim Milano has been elected to the National Reverse Mortgage Lenders Association (NRMLA) Board of Directors. Members of the board come from various businesses across the reverse mortgage industry and must be nominated and then elected to serve.

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$225,000 Punitive Damages Award Upheld Where Creditor Repeatedly Contacted Customer After Being Notified of Attorney Representation

Earlier this year, a district court for the Middle District of Florida upheld a jury award of $225,000 in punitive damages in a debt collection case finding the defendant’s conduct “reprehensible” based on the physical harm caused to the plaintiff, the defendant’s indifference or reckless disregard of the harm it caused to the plaintiff, the plaintiff’s financial vulnerability, and the defendant’s repeated actions.

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» NAVIGATING COLLECTIONS LICENSING: How to Reduce Financial, Legal, and Regulatory Exposure

» A New Kind of Collections Strategy: Empowering Lenders Amid a Shifting Economic Landscape

» Open the Door to SMS Communication for Debt Collection

» The State of Customer Outreach: Top Ten Findings for Collections

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