CFPB Bites of the Month - November 2023 - Giving Thanks to the CFPB

The CFPB had a busy November. In this article, we'll share some of our top CFPB "bites" of the month so you can stay on top of recent developments.

Read the Whole Story »

IC System Becomes DebtNext’s First Accredited Partner

ST. PAUL, Minn-- IC System is proud to announce that DebtNext has made our company the inaugural member of its dPlat Partner Accreditation Program. As the first accredited company under the new program, IC System is a trusted partner for creditors looking to select a collection agency and integrate their past-due inventory using DebtNext's comprehensive recovery management platform.

Read the Whole Story »

CFPB’s Language Access Plan breakdown for consumers with limited English proficiency

On November 15, the CFPB issued a report, titled “The CFPB Language Access Plan for consumers with limited English proficiency,” on expanding consumer needs in the financial marketplace for individuals with limited English proficiency. The CFPB released this report consistent with the mandates under E.O. 13166 to “educate and empower all consumers, provide information and assistance to traditionally underserved consumer and communities, enforce fair lending laws, and promote an equitable workforce for all consumers.”

Read the Whole Story »

Executive Appointment: Phillips & Cohen Announces The Hiring Of Robert Husband As Global Chief Financial Officer

WILMINGTON, Del. --November 2023 – Phillips & Cohen Associates, Ltd. (PCA), the global leader in deceased account care servicing and technology solutions, servicing clients in the United States, Canada, United Kingdom, Ireland, Australia, New Zealand, Spain, and Germany is pleased to announce the appointment of Robert Husband as Global Chief Financial Officer.

Read the Whole Story »

Andrea Beck Joins Spring Oaks Capital as Director of Human Resources

CHESAPEAKE, Va. -- Spring Oaks Capital, LLC is pleased to announce the hiring of Andrea Beck as Director of Human Resources. Andrea will be based in the Company’s headquarters in Chesapeake, VA and report directly to President & CEO, Tim Stapleford.

Read the Whole Story »

Second Circuit Affirms Dismissal of FDCPA Case Holding Plaintiff Prompted Communication at Issue

The U.S. Court of Appeals for the Second Circuit issued a summary order affirming a district court’s holding that an emailed response to the plaintiff’s email did not constitute an “initial communication” under the Fair Debt Collections Practices Act (FDCPA).

Read the Whole Story »

ARM Industry Legal Trends to Know Now

5 December 2023 at 02:00 p.m.

The legal landscape in the ARM industry is constantly changing. It can be difficult to wade through it all and determine what is important and what steps need to be taken to stay ahead of the curve.

Event Details »

Featured Resources and Webinars

from insideARM.com

» Listen to Voice AI in Action

» Streamline Your Collections Process with Voice AI

» NAVIGATING COLLECTIONS LICENSING: How to Reduce Financial, Legal, and Regulatory Exposure

» A New Kind of Collections Strategy: Empowering Lenders Amid a Shifting Economic Landscape

» Open the Door to SMS Communication for Debt Collection

» The State of Customer Outreach: Top Ten Findings for Collections

View all Free Reports and Webinars