No Injury, No Standing, No Entry to Florida State Court

On February 26, 2024, a Florida state court, following federal law concepts, ruled under state law that a plaintiff’s alleged statutory violations, with the only “injury” being a fear of future harm, lacked the required standing to stay in state court.

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[Webinar] How to Effectively Communicate with Executive Leadership  

It’s not always easy to communicate with executive teams. With different backgrounds and priorities at play, sometimes you might feel like you aren’t being heard. But communication is a two-way street, and there are steps you can take to ensure your message is received. Join us on March 27 at 2PM ET for RA Compliance Corner: How to Effectively Communicate with Executive Leadership where we'll discuss common hurdles and provide real world solutions for effectively communicating with operations teams.

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Longtime Industry Veteran Robert Russo Announces Retirement

MIAMI, Fla. -- Pollack and Rosen has announced Sr. Vice President Robert Russo is retiring from the accounts receivables management industry after 40 years of devoted service.

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Report Shows Credit Reporting Issues Dominate CFPB Consumer Complaints

Consumer reporting dominates complaints to the Consumer Financial Protection Bureau (CFPB), according to a new report.The Congressional Research Service (CRS), a nonpartisan shared staff to congressional committees and Members of Congress, issued a report discussing the CFPB’s consumer complaint process and public database. Their review of the consumer complaints submitted to the CFPB in fiscal year 2023 revealed that the significant majority (over 80%) were related to credit reporting.

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CFPB Bites of the Month - February 2024 - "I Got You, CFPB".

February 2024 was another busy month for the CFPB. In this month's article, we share some of our top "bites" covered during the February 2024 webinar.

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Greenberg Advisors Releases its M&A Updates for ARM and RCM / HCIT

ROCKVILLE, Md. -- Greenberg Advisors (GA), a leading advisory firm for M&A transactions in RCM, HCIT, ARM, and BPO, is pleased to announce the release of its year-end M&A Updates for these sectors. The M&A Updates discuss the key investment and acquisition trends in these markets, based on GA’s highly-active, specialized M&A practice and its proprietary data assets.

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How to Achieve Regulatory Exam Readiness

This blog shares actions proven to prepare for regulatory exams by adopting a proactive and informed approach. At a high level, to prepare for regulatory examinations, organizations should adopt a proactive and informed approach. Staying abreast of regulatory changes and updates is crucial, and the bank should establish a robust Compliance Management System (CMS) that encompasses policies, procedures and controls aligned with current regulatory requirements. Regular internal audits and risk assessments must be conducted to identify and rectify compliance gaps, with a commitment to promptly address any deficiencies discovered.

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Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly

4 April 2024 at 02:00 p.m.

AI has been a hot conversation topic. Some debt collectors have been early AI adopters; yet, others have chosen to sit on the sidelines and see how the landscape develops. What’s the right path for your organization? Do early adopters have an advantage? Is an organization that sits on the sideline missing out? In this webinar we’ll connect with some early adopters of Voice AI and a compliance professional to help you answer that question for your organization.

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Featured Resources and Webinars

from insideARM.com

» How AI-powered Multichannel Outreach Is Transforming the Collections Industry

» Optimizing your recovery strategy with Collections Triggers℠

» Bad Debt is Rising

» Seizing the Opportunity in Uncertain Times: The Collections Industry in 2023

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